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About the Role

The Brecknell Scales Global Product Manager owns the full product lifecycle and global strategy for the Brecknell Scales portfolio, including Salter and AWTX branded products. This role combines strategic product management with technical sales support and supplier relationship management, focusing on affordable, easy-to-use scales primarily sourced from China for markets like medical, veterinary, food service, postal, and fishing.

Responsibilities

Own the end-to-end product lifecycle for the Brecknell Scales portfolio, from discovery through end-of-life planning.
Conduct regular product health checks and market analysis to identify opportunities and needs.
Translate market insights into product requirements, feature requests, and a global product roadmap.
Act as the voice of the customer and global market, ensuring products are simple to set up and use.
Define and maintain product positioning, value propositions, and go-to-market strategies with a focus on globalization.
Lead New Product Introduction (NPI) activities, targeting faster time-to-market.
Manage supplier relationships with key Chinese partners, including negotiations, quality, and development.
Manage relationships with AWTX China and AWTX India.
Monitor and resolve obsolescence, component shortages, inventory issues, and quality holds.
Ensure full regulatory compliance across regions and manage associated fees.
Analyze product performance metrics and conduct competitive analysis to drive improvements.
Partner with marketing to keep all product documentation and sales tools up to date.
Interpret technical specifications and support private labeling/OEM opportunities.
Drive initiatives for product enhancement to extend product lifecycle and add smart features.
Support annual pricing reviews, price list updates, and phase-out decisions.
Provide technical support to customers and end users for the UK/RoW.
Provide expert technical sales support for complex inquiries, RFQs, tenders, and end-user applications.
Identify end-user opportunities for strategic Brecknell (and AWTX) products.
Collaborate with sales and channel partners to develop account plans and drive cross-selling/upselling.
Participate in key customer visits, trade shows, negotiations, product demonstrations, and training sessions.
Help resolve escalated technical issues, objections, and quality concerns.
Support promotional campaigns and initiatives aimed at increasing market penetration.
Travel as required for customer engagements, supplier visits, trade shows, and internal meetings.

Requirements

Proven product management experience, ideally in the weighing/scales industry or similar technical/consumer hardware products.
Experience with China-sourced supply chains is ideal.
Strong technical competence in mechanical, electrical, and software aspects of scales and indicators.
Ability to understand and simplify complex specifications and certification requirements.
Understanding of global compliance and certification requirements (NTEP, OIML, NSF, FDA, barcode systems).
Experience managing supplier lifecycles, quality issues, lead times, and cost pressures.
Excellent communication skills (written and verbal) at all levels.
Strong analytical and data-driven decision-making skills.
Practical problem-solving skills for customer applications and business outcomes.
Self-motivated with excellent organizational skills.
Ability to manage multiple priorities, projects, and ongoing tasks.
Experience or willingness to engage directly with Chinese suppliers, conduct supplier visits, and drive development projects.
Results-oriented mindset focused on growing revenue, protecting margins, reducing time-to-market, minimizing stockouts, and keeping products simple and reliable.
Knowledge of key Brecknell markets and distribution channels is highly desirable.

Skills

Product Management
Global Strategy
Technical Sales Support
Supplier Relationship Management
Product Lifecycle Management
Market Analysis
Product Roadmapping
New Product Introduction (NPI)
Pricing Strategy
Go-to-Market Strategy
Regulatory Compliance
Competitive Analysis
Data Analysis
Problem-Solving
Organizational Skills
Communication Skills
Negotiation

Location

Remote

Work Type

Remote
Full-time

Experience Level

Proven experience

Education Level

High School Diploma or equivalent

Salary/Compensations

$80,800 - $121,200

About the Company

Brecknell focuses on affordable, easy-to-use, competitively priced scales primarily sourced from China (approx. 80% of volume).
Key markets include medical, veterinary, food service/POS, postal/mail/shipping, and sports fishing.