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About the Role

The External Affairs Coordinator supports Golden Gate University's external communications and constituent engagement efforts. This role serves as the on-site point of contact at the San Francisco campus, assisting with content development, digital and social media support, and brand-consistent materials. The position also provides coordination support for donor and alumni communications, gift processing, event logistics, and stakeholder outreach.

Responsibilities

Serve as the team's on-site contact at the San Francisco campus, working on campus 1 to 3 days per week to handle in-person needs
Draft and edit content for GGU's social media channels and email communications
Assist with drafting communications materials, including newsletters, acknowledgment letters, and outreach content
Provide planning and on-site execution support for university events, including gathering and preparing materials on site, coordinating logistics, and assisting with day-of needs
Process incoming gifts and complete in-office check deposits, ensuring gifts are entered, acknowledged, and receipted accurately
Maintain the accuracy and integrity of donor and constituent records, including merging duplicates, resolving flagged records, and keeping data clean and audit-ready
Attach and organize gift documentation, correspondence, and supporting materials so records stay complete and accessible
Support ongoing data quality and reporting projects as assigned
Perform other duties as assigned

Requirements

Must be based in the Bay Area and able to work on site at the San Francisco campus 1 to 3 days per week
Must have authorization to work in the United States and not require sponsorship, now or in the future
Comfort handling routine financial transactions, such as gift processing and bank deposits
Familiarity with donor or alumni database platforms (for example, Raiser's Edge or similar)
Experience with content management systems for website updates a plus

Skills

Strong writing and editing skills, with attention to detail and consistency
Strong attention to detail, particularly when working with sensitive or financial records
Ability to manage multiple projects and deadlines across departments
Comfort working across both creative and administrative tasks, including occasional errands
Collaborative, low-ego approach to supporting a small, fast-moving team
Social media platforms and content scheduling tools
Email marketing and CRM or constituent database systems, including data entry and record management best practices
Basic principles of brand voice and editorial consistency

Location

San Francisco, CA 94105

Work Type

Full Time
On-site 1-3 days per week

Experience Level

3 to 5 years of experience in communications, marketing, events, or constituent engagement
Higher education or nonprofit experience strongly preferred

Education Level

Bachelor's degree in communications, marketing, public relations, or a related field
4 Year Degree

Salary/Compensations

$75,000.00 - $75,000.00 Salary/year

Benefits

The University's comprehensive benefits program

About the Company

Golden Gate University is an equal employment opportunity employer.
We support inclusive excellence and are committed to creating a safe and welcoming community for all.
The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices.
The University welcomes and encourages applications from all demographics.

Equal Opportunity

University policy prohibits discrimination based on race, color, religion/creed, national origin, ancestry, age, sex/gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, gender expression, military or veteran status, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws.