About the Role
We are looking for a Head of Product, Devices to define the vision, strategy, and roadmap for Tools for Humanity's device portfolio. You will lead the Device Product function and be responsible for defining the products we build, the problems we solve, the users we serve, and the outcomes we measure. You'll work across every stage of the product lifecycle—from early concept and product definition through manufacturing, launch, and continuous improvement in the field. This role sits at the intersection of hardware, software, AI, industrial design, manufacturing, privacy, security, and global operations. Success requires balancing long-term product vision with practical execution, making thoughtful tradeoffs, and bringing cross-functional teams together around a shared direction.
Responsibilities
- Define the long-term product vision and roadmap for TFH's device portfolio, including future hardware platforms, accessories, operator experiences, and adjacent product opportunities.
- Translate company strategy, customer insights, operational learnings, technical constraints, manufacturing realities, and business objectives into a clear product strategy.
- Own product direction across the full hardware lifecycle—from concept exploration through architecture, development, validation, manufacturing, launch, and in-field iteration.
- Drive product discovery through user research, field visits, operational data, customer feedback, and market understanding.
- Define product requirements, success metrics, priorities, and roadmap decisions while ensuring teams remain aligned around measurable outcomes.
- Partner closely with UX Design to shape intuitive end-to-end user and operator experiences, and with Industrial Design to ensure the physical product reflects the intended experience.
- Work alongside Hardware Engineering, Device Software, AI, Manufacturing, Supply Chain, Privacy, Security, Market Operations, and executive leadership to make informed product decisions and navigate complex tradeoffs.
- Lead product readiness for launches, including product quality, field validation, operational readiness, issue prioritization, and post-launch learning.
- Build, mentor, and grow a high-performing team of product managers while establishing strong product practices across the organization.
- Foster a culture of curiosity, rigorous thinking, accountability, and customer obsession.
Requirements
- 10+ years of product management experience, including significant leadership responsibility for complex hardware and software products.
- Demonstrated success bringing products from early concept through production, launch, and global scale.
- Experience defining product strategy across hardware, software, AI, manufacturing, operations, and business considerations.
- Strong product judgment with a high bar for usability, reliability, quality, and customer trust.
- Proven ability to navigate ambiguity, make principled tradeoffs, and influence senior cross-functional stakeholders.
- Experience partnering closely with design and engineering organizations to build exceptional customer experiences.
- Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and drive alignment across diverse teams.
- Technical fluency across multiple disciplines such as consumer electronics, embedded systems, AI, biometrics, manufacturing, supply chain, reliability engineering, or global hardware deployment.
- Experience hiring, developing, and leading high-performing product teams.
- A hands-on, low-ego leadership style with a bias toward learning directly from customers, operators, and real-world product performance.
- Willingness to travel globally to engage with users, operators, manufacturing partners, and deployment teams.
- Experience shipping consumer electronics, robotics, medical devices, identity systems, biometric technologies, or other complex hardware products.
- Experience with high-volume manufacturing, New Product Introduction (NPI), and hardware development lifecycles.
- Experience building products where privacy, security, trust, and reliability are core product requirements.
- Experience partnering closely with Industrial Design and UX teams to create integrated physical and digital experiences.
Skills
- Hardware
- Software
- AI
- Industrial Design
- Manufacturing
- Privacy
- Security
- Global Operations
- Product Management
- Consumer Electronics
- Embedded Systems
- Biometrics
- Supply Chain
- Reliability Engineering
- Global Hardware Deployment
- New Product Introduction (NPI)
- Hardware Development Lifecycles
Location
- San Francisco
Work Type
- Full-time
Experience Level
- 10+ years of product management experience
- Leadership responsibility for complex hardware and software products
Salary/Compensations
- $327,500 - $385,000
Benefits
- Competitive long term incentive package
- Variable compensation
- Healthcare, dental, vision and mental health benefits
- 401(k) plan and match
- Life insurance
- Flexible time off
- Commuter benefits
- Professional development stipend
About the Company
- Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI.
- As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy.
- The TFH and World tech stacks make this possible: the Orb verifies real, unique people, World ID proves it privately, and World App puts these capabilities, and more, in people’s hands. Together, they add a human layer to an AI-driven internet.
- World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week. World App is already among the most used wallets globally.
- Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.
- Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab.
- We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.
- TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our collective progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100.
- Tools for Humanity builds the technology and products behind World, a global network designed to help people prove they are human online while preserving privacy. Our work spans hardware, software, AI, cryptography, identity, and global operations, with the Orb and future devices serving as the physical foundation for World ID.
- Our mission is to build technology that enables trust at global scale while protecting individual privacy.
