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About the Role

Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.

Responsibilities

Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing

Requirements

Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows
Bachelor's degree or equivalent experience in Architectural, Construction, or related engineering
Expert knowledge of Autodesk Build, Pype, Autospecs, and Forma
Data management in a production environment
5 – 6 years Construction or related field experience
Excellent verbal and written communication skills including the ability to convey complex technical details coherently to a live or virtual audience
Proven ability to be agile and learn quickly in a fast-paced environment
Fluency in English
Experience training others or creating learning collateral
Strong communicator and able to build relationships at all levels, taking initiative
Technical consulting experience and/or technical project delivery experience with large, demanding customers
Additional knowledge of Autodesk Platform Solutions, APi's, Other Autodesk Construction solutions beneficial
Team player who enjoys supporting and interacting with other members of a shared responsibility team
Fluency in Spanish Beneficial

Skills

Autodesk Build
Pype
Autospecs
Forma
Data management
Communication
Agility
Fast-paced learning
English fluency
Training
Learning collateral creation
Relationship building
Technical consulting
Technical project delivery
Autodesk Platform Solutions
APIs
Autodesk Construction solutions
Teamwork
Spanish fluency

Experience Level

5 – 6 years Construction or related field experience

Education Level

Bachelor's degree or equivalent experience in Architectural, Construction, or related engineering

Salary/Compensations

For Canada based roles, we expect a starting base salary between $83,000 and $122,100.

Benefits

Annual cash bonuses
Commissions for sales roles
Stock grants
Comprehensive benefits package

About the Company

Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do.
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.
Ready to shape the world and your future? Join us!