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About the Role
Shift Leaders are hands-on leaders who set the tone for every shift, leading by example, working side-by-side with the team, and ensuring every guest is impressed. This role is for individuals who thrive in a fast-paced environment, love working with people, and want to grow their career.
Responsibilities
- Lead the shift and run operations when management isn’t on site
- Perform all positions including cashier, grill, prep, fries, and dining room tasks
- Deliver fast, accurate service and create a great guest experience
- Coach, support, and motivate crew members
- Train new team members and build a strong, positive culture
- Maintain restaurant cleanliness, safety, and brand standards
- Manage shift tasks such as breaks, cash handling, and closing reports
Requirements
- 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
- Team-first mindset with strong communication skills
- Leads by doing, not just directing
- Ability to remain calm and make decisions in a fast-paced environment
- Basic math skills
- Comfort using POS systems
Skills
- Leadership
- Communication
- Decision-making
- Teamwork
- Customer service
- POS systems
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years
Education Level
- Food safety certification preferred
Salary/Compensations
- $15.00/hour + Tips + Bonus
Benefits
- Real growth opportunities with potential to move into Assistant and General Manager roles
- Fast-paced, high-energy team environment
- Hands-on leadership experience
- Part of a brand that values quality, teamwork, and consistency
About the Company
- Five Guys Operations LLC participates in eVerify.
- The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.
Equal Opportunity
- It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.