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About the Role

The Technical Director plays a key role within the Claims organization, providing technical expertise to oversee Hiscox’s larger and more complex claims within the Specialty Claims organization. This role emphasizes all aspects of claim life, including reserving, claim resolution strategies, and partnering with Senior Leadership across various departments.

Responsibilities

• Partner with claims professionals and their managers to provide coverage and liability insights and oversight of claims handled by the Specialty Claim team.
• Act as a coverage resource for the Specialty Claims team, identifying and addressing coverage issues, developing a coverage strategy, and coordinating coverage counsel.
• Drive technical excellence through mentoring, education, training, and assisting in the creation and execution of technical guidelines and governance.
• Actively partner with Senior Claim Leadership, Underwriting, and Actuary on claims, litigation developments, coverage trends, reserve movements, and loss mitigation efforts.
• Identify emerging legal and claims trends and share this information with Senior Claims Leadership.
• Manage and maintain the claims Watchlist and implement resolution strategies for claims on that list.
• Engage effectively in reserve and trial roundtables.

Requirements

• 7+ years of insurance and/or law firm practice/litigation experience.
• 3+ years of claims or law firm leadership experience preferred.
• Deep technical expertise in all aspects of Specialty claims.
• Ability to manage efficiently and oversee claims across various lines of business with varying degrees of complexity while partnering and collaborating with others.
• Experience in handling complex/high severity claims is required.
• Strong working knowledge of insurance coverage and coverage litigation.
• Experience in working with coverage counsel to achieve strategic results aligned with overall claims strategy.
• Excellent leadership, communication, and interpersonal skills with the ability to engage and influence across all levels of the organization.

Skills

• Technical expertise in Specialty claims
• Insurance coverage
• Coverage litigation
• Claim resolution strategies
• Reserving
• Leadership
• Communication
• Interpersonal skills

Location

• Hybrid

Work Type

• Permanent
• Hybrid

Experience Level

• 7+ years of insurance and/or law firm practice/litigation experience
• 3+ years of claims or law firm leadership experience preferred

Education Level

• JD degree strongly preferred

Salary/Compensations

• $180-$220k

Benefits

• Competitive salary and bonus
• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans
• Company paid group term life, short-term disability and long-term disability coverage
• 24 Paid time off days
• 2 Hiscox Days
• 10 paid holidays
• Ability to purchase 5 PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace
• Modern and open office spaces
• Complimentary drinks

About the Company

• Hiscox USA underwrites small- to mid-market commercial risks through brokers, other insurers and distribution partners and directly to businesses.
• The business has pursued an omni-channel approach since inception, ensuring availability to do business with target customers whichever way they choose.
• Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
• With 3,000 employees and 32 offices in 12 countries, Hiscox offers opportunities for talented individuals.
• The company prioritizes strong values such as integrity and courage, with employees working together to do the right thing for each other and customers.

Equal Opportunity

• At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values. Courage: Dare to take a risk Ownership: Passionate, commercial and accountable Integrity: Do the right thing, however hard Connected: Together, build something better Human: Clear, fair and inclusive