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Responsibilities

• Process incoming calls from customers and service technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Requirements

• Less than 2 years related experience.
• High school diploma or equivalent.
• Ability to multitask.

Skills

• Excellent phone skills.
• Good communication skills.
• Good organizational skills.
• Good math skills.
• Good computer skills.
• Experience with Microsoft Office.
• Leadership skills a plus.
• Technical experience a plus.
• Technical knowledge a plus.

Location

• United States

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement

About the Company

• Crown Equipment Corporation is one of the world's largest lift truck manufacturers.
• They offer local support on a global scale with manufacturing facilities worldwide and retail locations in over 80 countries.
• Their global sales and service network provides customers with a local resource for material handling equipment, fleet management solutions, warehouse products, and support services.

Equal Opportunity

• EOE Veterans/Disabilities