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About the Role

Brex is seeking a Manager of Sales Account Management to lead a team of high-performing Account Managers. This role is responsible for retaining and expanding revenue within the commercial segment, focusing on renewal and expansion performance, and driving value-based selling. The manager will coach the team to understand customer needs, drive adoption of the Brex financial stack, and identify cross-sell and up-sell opportunities.

Responsibilities

Lead, hire, and develop a team of Account Managers to deliver customer and revenue outcomes.
Own net revenue retention and the strategic direction of your segment.
Proactively manage renewal risk, expansion pathways, and customer growth.
Set the strategic direction for your segment, aligning account priorities and capacity to business goals.
Coach Account Managers on value by learning the customer’s business, identifying their pains, and winning over key decision-makers.
Act as a technical subject matter coach on complex financial workflows, ERPs, and integrations.
Build and maintain operating cadence across pipeline reviews, forecasting, QBRs, CRM hygiene, and deal qualification.
Own forecast accuracy for your segment and communicate risks, trends, and opportunities to senior leadership.
Partner cross-functionally with Risk, Underwriting, Legal, Deal Desk, Product, RevOps, and Marketing.
Serve as an escalation point for complex customer or commercial situations.
Advocate for the voice of the customer by surfacing insights that influence product direction and improve the customer experience.

Requirements

3+ years of experience managing, coaching, and developing teams in a Fintech, SaaS, or high-growth environment.
Experience leading teams that manage a book of business with ownership over account health, executive relationships, renewals, and expansion.
Fluency in modern finance and financial technology, including experience with ERPs, spend management platforms, or AP automation tools.
Strong business acumen with the ability to coach teams on engaging CFOs, Controllers, and FP&A stakeholders.
Ability to analyze product usage data and performance trends and drive action through team execution or process improvement.
Demonstrated success partnering cross-functionally and influencing internal teams based on customer insights.

Skills

Modern finance
Financial technology
ERPs
Spend management platforms
AP automation tools
Business acumen
Product usage data analysis
Performance trend analysis
Cross-functional partnership
Influencing internal teams
Credit card
Spend management
Corporate accounting
Financial systems
Salesforce
Gong

Location

New York

Work Type

Hybrid
Remote

Experience Level

Manager

Salary/Compensations

$191,648 - $239,560 OTE

About the Company

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets.
By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most.
Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.
We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.
We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
The Sales organization at Brex is responsible for driving growth across both new business and the install base.
Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment.
We operate with a high-performance culture rooted in accountability, partnership, executional rigor, and customer-centricity.
Every Account Manager has direct impact on revenue, customer health, and strategic outcomes.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Equal Opportunity

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.