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About the Role

GoFundMe is seeking a friendly, organized, and proactive Workplace Coordinator to be the heartbeat of their San Francisco office. This role serves as the first point of contact for employees and guests, ensuring the workplace runs smoothly, safely, and inclusively, while partnering with Workplace, IT, and People teams to create an exceptional in-office experience.

Responsibilities

• Serve as the welcoming point of contact for all employees, visitors, contractors, and candidates, creating a warm, inclusive first impression.
• Manage visitor sign-in using a visitor management system, issue temporary badge access, and notify employee hosts of arrivals.
• Maintain a tidy, organized, and inviting reception area and lobby at all times.
• Manage office supplies inventory and proactively reorder to avoid shortages; track spend within budget.
• Oversee parking validation inventory — restocking, distributing, and tracking usage.
• Support day-to-day office operations and help maintain a productive, well-functioning workplace environment.
• Receive, sort, scan, log, and distribute incoming mail and packages promptly.
• Prepare and dispatch outgoing mail and packages via USPS, FedEx, UPS, or courier as needed.
• Coordinate with building management for any large-scale delivery logistics.
• Support the Workplace team with office events — including setup, vendor coordination, catering logistics, and teardown.
• Assist with space reconfiguration for team meetings, all-hands meetings, off-sites, and celebrations.
• Manage the weekly lunch orders and assist with catering coordination for events.
• Help maintain a workplace culture that reflects our values: collaboration, belonging, and a great employee experience.
• Support workplace security by conducting routine visual and physical inspections of the suite and surrounding areas.
• Respond to and help coordinate emergency procedures (medical, fire, security incidents) in partnership with Global Security, building management, and the People team.
• Assist with security-related onboarding tasks for new hires, including system access setup and facility orientations.
• Act as a resource for employees and visitors with questions about office amenities, parking, building policies, and local area information.
• Triage and resolve day-to-day workplace requests; escalate facilities, IT, or HR-related issues to the appropriate team.
• Respond to requests via Slack, ticketing systems (e.g., Jira Service Management, ServiceNow), or email in a timely and professional manner.

Requirements

• 1–2 years of experience in a front desk, office coordinator, facilities, or hospitality role — preferably in a tech or startup environment.
• Strong interpersonal skills with a warm, professional, and inclusive presence.
• Highly organized with exceptional attention to detail and the ability to juggle multiple priorities.
• Comfortable using Google Workspace (Gmail, Calendar, Drive), Slack, and office management tools; quick to pick up new software.
• Experience with access control systems (Brivo, Lenel, Kastle, or similar) is a plus.
• A proactive, solutions-oriented mindset — you notice what needs to be done and take initiative.
• Ability to handle confidential information with discretion and professionalism.
• Comfortable with light physical tasks: lifting packages (up to 30 lbs), rearranging furniture, carrying supplies between floors, and walking to nearby post office or vendor locations.
• Occasional extended hours may be required for early evening events or special office programming.
• Physical tasks are a regular part of this role, including lifting mail and packages, reconfiguring office furniture, and light decorating.

Skills

• Google Workspace (Gmail, Calendar, Drive)
• Slack
• Office management tools
• Access control systems (Brivo, Lenel, Kastle, or similar)
• Visitor management system (e.g., Envoy or similar)
• Jira Service Management
• ServiceNow

Location

• San Francisco, Bay Area

Work Type

• On-site
• Part-time
• Contractor

Experience Level

• 1-2 years

Salary/Compensations

• $35.00 - $40.00 per hour

Benefits

• Competitive pay
• Comprehensive healthcare benefits
• Financial assistance for hybrid work
• Financial assistance for family planning
• Generous parental leave
• Flexible time-off policies
• Mental health and wellness resources
• Learning, development, and recognition programs
• Volunteering program

About the Company

• GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other.
• By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other.
• Together, our community has raised more than $40 billion since 2010.
• We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change.
• Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

Equal Opportunity

• GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.
• We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.