Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As our Systems & Technology Analyst, you'll be the connective tissue between our people, our platforms, and our data. This role involves troubleshooting system issues, building dashboards, and translating messy data into actionable insights for leadership.

Responsibilities

• Provide application and systems support, including remote assistance, to install, configure, test, and troubleshoot hardware and software.
• Manage and resolve service requests through the help desk ticketing system, meeting SLA standards and escalating complex issues.
• Administer system access and security, ensuring appropriate user permissions in line with internal controls and SOX requirements.
• Support the configuration, testing, and deployment of system upgrades, integrations, and new functionality.
• Monitor recurring technical and operational issues, identify root causes, and implement lasting solutions.
• Evaluate business processes and system workflows, recommending enhancements for efficiency, performance, and user experience.
• Partner with internal stakeholders and external vendors to support system integrations, data flow, and platform performance.
• Research and evaluate new technology solutions aligned with company initiatives and operational goals.
• Develop, maintain, and enhance leasing and operational reports, tracking key metrics.
• Build and manage dashboards and automated reporting to improve visibility and decision-making.
• Analyze performance trends and deliver actionable insights to operations, leasing, and leadership teams.
• Safeguard data integrity across systems through audits, validation, and troubleshooting discrepancies.
• Support ad hoc reporting and analysis for business initiatives, property transitions, and performance reviews.
• Partner with teams across the company to gather reporting requirements and translate business needs into scalable solutions.
• Create, maintain, and standardize documentation for systems, workflows, and reporting definitions.
• Identify training needs and help develop and deliver user training materials.
• Oversee system setup and disposition during property acquisitions and transitions, keeping timelines and deliverables on track.
• Take on other duties and special projects as they arise.

Requirements

• 1–2 years of experience in a systems, IT support, business intelligence, or reporting role, including internships, co-ops, or relevant project work.
• Hands-on exposure to help desk/ticketing systems or system administration, or a clear aptitude to pick it up quickly.
• Solid Excel skills and working familiarity with reporting or dashboard tools like Power BI or Tableau.
• Strong problem-solving instincts.
• Clear communicator who can translate technical detail into plain language for non-technical partners.
• Organized, dependable, and comfortable juggling support work, projects, and analysis.
• A collaborative, coachable mindset.
• Familiarity with property management platforms (e.g., Entrata, Yardi, RealPage) or an interest in real estate is a plus.

Skills

• Systems Administration
• IT Support
• Business Intelligence
• Reporting
• Help Desk Ticketing Systems
• Excel
• Power BI
• Tableau
• Data Analysis
• Process Improvement
• System Integrations
• Dashboard Development
• Documentation
• User Training
• Project Management

Location

• Austin

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• Bachelor's degree or equivalent hands-on experience

About the Company

• LV Collective is a vertically integrated real estate development company reshaping the student housing and multifamily landscape.
• We build places people are proud to live in — and a team culture built on trust, ownership, and championing each person's strengths.
• As we grow across markets and entities, technology and clean data are what keep our operations sharp.