About the Role
The Program Manager NY/NJ will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This hybrid role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners.
Responsibilities
- Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
- Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
- Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
- Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
- Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.
- Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
- Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
- Collect and analyze data to provide partners with clear, actionable summaries of program impact.
- Advocate for partner needs within internal teams, ensuring transparent and proactive communication.
- Collaborate with Partnership and other departments to identify expansion opportunities and propose tailored services.
- Liaison between Partnership Manager and implementation.
- Attend weekly team meetings and contribute to cross-departmental collaboration.
- Support professional development and performance evaluations where relevant.
- Monitor and align program schedules with purchase order (PO) requirements.
- Identify and troubleshoot challenges in service delivery and PO utilization.
- Contribute to strategic growth initiatives by identifying opportunities within existing partnerships.
Requirements
- Bachelor’s degree in Education, or related field.
- 2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
- Knowledge of standardized testing (State testing, SAT, ACT,) and/or Math/ELA intervention frameworks.
- Familiarity with SEL and MTSS frameworks.
- Experience with Title I schools, English learners, and neurodivergent student populations.
- Strong communication, organization, and problem-solving skills.
Skills
- Communication skills
- Organization skills
- Problem-solving skills
Location
- NY/NJ region
Work Type
- Hybrid
- Full-time
Experience Level
- 2+ years of experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $66,300 to $70,400
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- Flexible Paid Time Off
- Referral program
- Tuition reimbursement
- First Stop Health
About the Company
- Study Smart Tutors is a college and career access organization that collaborates with partners to promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators.
- Our mission is grounded in closing opportunity gaps and empowering communities through high-quality, culturally responsive academic support.
- We offer an array of college access courses at no cost to our students or their families.
- We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.
Equal Opportunity
- Study Smart Tutors is an equal opportunity employer and does not discriminate in its hiring of employees on the basis of race, religion, gender or sexual orientation.
