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About the Role

As a Cashier, you will be at the forefront of our customer service efforts, ensuring each guest has a pleasant and efficient shopping experience. Your willingness to help guests with what they need will make a positive impact every day.

Responsibilities

• Engage in friendly conversations, make eye contact, and ensure every guest feels welcome and valued.
• Scan grocery items, process sales efficiently, and handle monetary transactions with care.
• Bag items thoughtfully to ensure products reach their destination in the condition they left our store.
• Maintain awareness of all promotions and advertisements to assist guests effectively.
• Keep your register station neat and well-stocked with necessary supplies.
• Relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
• Ensure all quality and quantity standards are met, especially during peak times at 10 am and 5 pm.
• Perform other duties as needed to support the team.
• Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice for occasional absences.

Requirements

• Ability to engage with guests and provide outstanding retail sales and service.
• Ability to process information and merchandise transactions and handle cash and media at registers.
• Strong ability to communicate effectively with both customers and retail associate team members.
• Ability to read, count, and write accurately to ensure precise transactions.
• Ability to operate all equipment necessary to perform the job.
• Ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Skills

• Customer Service Skills
• Retail Experience
• Communication
• Accuracy
• Equipment Operation

Location

• New London, WI

Work Type

• Part-Time
• Full-Time

Benefits

• 15% off grocery purchases for you and your immediate household.
• Weekly Pay
• Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
• Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling
• Vision Insurance
• Two Dental Coverage Options
• 3 weeks of paid parental leave
• Fitness reimbursement program
• EAP (Employee Assistance Program)
• LEAPCare Care Coaches
• 401(k) with annual discretionary match

About the Company

• Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value.
• We operate over 40 full-service supermarkets across the state of Wisconsin.
• At Festival, people are at the top of our list, reflected in our daily interactions, how we treat our guests, and our extensive associate benefits and programs.

Equal Opportunity

• Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all.
• We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates.
• Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.