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About the Role

Mastercard Identity is seeking a Manager, Product Management to support key areas of the Account Protection portfolio, contributing to the development of a trusted intelligence layer that enables persistent defense across the full lifecycle of an account. This role supports product development, execution, and commercialization of Account Protection solutions powered by network-scale identity data, risk signals, and intelligence.

Responsibilities

Support the execution of Account Protection products across the account lifecycle
Contribute to product roadmap development, prioritization, and business case inputs
Identify and analyze expansion opportunities across monitoring, recovery, modification, and investigation phases
Support the product lifecycle, including discovery, definition, build, launch, and iteration
Define and document product requirements and data needs in partnership with Engineering and Data Science
Engage with customers (issuers, fintechs, platforms) to gather feedback and validate product features
Translate customer fraud challenges (e.g., ATO, AI-driven fraud, recovery gaps) into product requirements and enhancements
Support go-to-market efforts, including product positioning, sales enablement, and customer discussions
Contribute to defining data inputs and signals supporting account-level intelligence (identity, device, behavioral, network)
Support innovation efforts to enhance fraud detection and account security capabilities
Collaborate with stakeholders to align on priorities, timelines, and deliverables
Support adoption efforts through API integrations, partnerships, and regional rollouts
Assist in pricing, packaging, and monetization analysis

Requirements

Experience in Product Management, Data Analytics, Strategy, or related fields, ideally in fraud, identity, risk, payments, or fintech
Experience contributing to product lifecycle activities and supporting delivery of measurable outcomes
Foundational understanding of account lifecycle risk (onboarding through monitoring and recovery)
Familiarity with fraud vectors such as account takeover, synthetic identity, and mule networks
Exposure to data-driven or API-based products
Strong collaboration skills and ability to work effectively with cross-functional teams
Solid analytical and problem-solving abilities
Clear written and verbal communication skills, with ability to build relationships with stakeholders
Proficiency in Microsoft Excel, PowerPoint, and Word
Ability to adapt in a fast-paced, evolving environment
Ability to travel up to 10–15%

Skills

Identity
Product Management
Data Analytics
Strategy
Fraud
Risk
Payments
Fintech
Data-driven products
API-based products
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Identity
Digital payments
Security landscape

Location

Canada

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor’s degree required
Advanced degree is a plus

Salary/Compensations

Vancouver, Canada: $121,000 - $169,000 CAD
Toronto, Canada: $121,000 - $169,000 CAD

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.