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About the Role

The Camping Advisor is responsible for delivering comprehensive product show-throughs on the customer’s pickup day, promoting essential parts and accessories, following up with customers who did not purchase, and providing top-tier customer care in our store.

Responsibilities

• Conduct detailed, hands-on demonstrations of new units on the day customers pick up their RVs
• Show customers how to operate and maintain their unit’s features, ensuring they feel confident and comfortable before they leave
• Qualify and gain customer agreement to sell comprehensive, added-value RV solutions including, protection, power, safety & towing, lifestyle, and essential camping accessories tailored to each customer’s specific needs and camping style
• Educate customers on how these products enhance their camping experiences and improve convenience, safety, and comfort
• Follow up with customers who did not purchase, offering additional information, answering questions, and addressing any hesitations or concerns
• Maintain long-term relationships with past customers, periodically reaching out to see how they’re enjoying their RV, suggesting new products, and encouraging future visits
• Assist in stocking and maintaining shelves of camping gear, ensuring product displays are neat, organized, and fully replenished
• Greet and assist walk-in customers, helping them locate parts, recommending accessories, and providing expert guidance on product selection
• Work closely with sales, parts, and service teams to ensure seamless customer experiences
• Stay informed about new products, industry trends, and camping best practices to continually improve recommendations and deliver greater value to customers

Requirements

• High school diploma
• Familiarity with RV operations, essential camping gear, and accessories
• Previous experience with automated inventory system helpful
• Professional, positive demeanor and customer friendly
• Aptitude for selling products and maintaining customer relationships
• Strong organizational and communication skills
• Ability to follow safety instructions and promote a safe working environment
• Ability to work in a collaborative team, in a fast-paced environment
• Talking and hearing, walking and sitting, repetitive hand motion, using hands to grasp, pushing, pulling, climbing, crouching, kneeling, and reaching with arms/hands, are required.
• Ability to lift and carry up to 30 pounds frequently, to move objects.
• Occasional exposure to adverse environmental conditions, such as fumes, dust, and mechanical moving parts.
• May fill propane tanks.

Skills

• Product demonstrations
• Parts and accessories sales
• Customer follow-up
• Customer care
• RV operations
• Camping gear knowledge
• Inventory systems
• Sales
• Customer relationship management
• Organizational skills
• Communication skills
• Safety promotion
• Team collaboration

Work Type

• Part-time

Education Level

• High school diploma

Salary/Compensations

• $16-$18/hour plus commission

About the Company

• Bringing family and friends together to have fun and create memories.

Equal Opportunity

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.