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About the Role

As the Product Solutions Architect (PSA) for Synthetics, you will work closely with Datadog customers and the Synthetics Product and Engineering teams in helping Synthetics users architect, implement best practices, and adopt Datadog at scale. SAs ensure that customer needs have been met and that the solution is fully functioning according to business requirements, governance, and compliance goals. SAs are accountable for the outcome of these initiatives, and frequently collaborate with other Datadog resources to drive measurable success.

Responsibilities

Serve as the Product Expert on Datadog Synthetics Product.
Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale.
Be a Trusted Advisor to Product Management by providing high quality feedback based on field experience.
Capture repeat customer use cases and solutions and publish Reference Architectures and Implementation Guides.
Build training material, solutions briefs, blogs, and documentation for Datadog field technical teams.
Collaborate with Marketing, Sales, Community, Documentation, and Evangelism teams.
Build small scale deployments and proofs of concepts to verify proposed solutions and reproduce customer environments.

Requirements

Strong experience of synthetics products.
Ability to dive deep into Codebase, SDKs, and GitHub processes.
Experience with JSON and YAML configuration files, and Terraform for Infrastructure as Code in CI/CD workflows.
Self-starter, tech-savvy professional, comfortable working with bleeding edge technology and processes.
Deep learner and Subject Matter Expert with advocacy and knowledge across multiple teams.
Strong understanding of client-side, frontend, and backend application performance measurement, including synthetic testing strategies, performance indicators, and common failure modes.
Fluent in understanding the observability market domain, competition, technological shifts, and customer needs, especially specific to synthetics.
Constantly finding new and unique solutions to solve hard problems.
Exceptional listening and consultative skills, for both internal and external audiences.
Experienced working with customers in high pressure situations.
Able to sit up to 4 hours, traveling to and from client sites.
Able to travel via auto, train, or air up to 40% of the time.

Skills

Synthetics products
Codebase
SDKs
GitHub processes
JSON
YAML
Terraform
Infrastructure as Code
CI/CD workflows
Client-side performance measurement
Frontend performance measurement
Backend performance measurement
Synthetic testing strategies
Performance indicators
Observability market domain
AI-enabled systems

Location

Hybrid

Work Type

Hybrid

Experience Level

5+ years experience working as an Architect or Consultant

Salary/Compensations

$167,000—$244,000 USD

Benefits

Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Employee-focused best in class onboarding
Internal mentor and cross-departmental buddy program
Friendly and inclusive workplace culture
Healthcare
Dental
Parental planning
Mental health benefits
401(k) plan and match
Paid time off
Fitness reimbursements
Discounted employee stock purchase plan

About the Company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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