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About the Role

As credit risk capabilities scale across multiple markets and products, the strategic management of vendor relationships is critical. This role involves owning relationships with a broad portfolio of vendors, particularly credit bureaus and data providers, to maximize value, manage costs, performance, and innovation. You will be the central point of contact for key vendors, owning contract negotiations, performance management, product roadmaps, and cross-functional coordination.

Responsibilities

Own strategic relationships across a diverse vendor portfolio, with particular depth in credit bureaus and data providers.
Act as the primary point of contact for key vendors, managing escalations and strategic discussions.
Build trusted relationships with senior stakeholders at bureau partners.
Conduct regular business reviews to assess performance, roadmap, and innovation opportunities.
Manage vendor onboarding, integration planning, and ongoing support.
Lead contract negotiations and renewals, driving optimal commercial terms.
Manage vendor budgets, forecasts and cost optimisation initiatives.
Ensure compliance with contractual terms, SLAs and data governance requirements.
Work with finance and legal on vendor due diligence, contracts, and payment terms.
Track and report on vendor spend, utilisation and ROI.
Monitor vendor performance against SLAs and quality metrics.
Drive continuous improvement in data quality, coverage, and timeliness.
Identify and evaluate new data sources and products to enhance credit decisioning.
Partner with risk and product teams to define requirements for new data capabilities.
Build business cases for new vendor products or alternative data sources.
Partner with engineering on API integrations, data feeds, and technical issues.
Work with credit risk on data requirements, model inputs, and decisioning logic.
Coordinate with legal and compliance on vendor risk management and data privacy.
Collaborate with finance on budgeting, forecasting and cost allocation.
Support product teams with data availability for new features and markets.

Requirements

2+ years in vendor management, strategic partnerships, or procurement roles in financial services.
Experience managing credit bureau relationships and/or other mission-critical vendors.
Strong commercial acumen with contract negotiation and cost management experience.
Deep understanding of credit data products, bureau outputs, and risk decisioning.
Ability to work cross-functionally with risk, product, engineering, finance and legal teams.
Strong stakeholder management skills, comfortable influencing senior internal and external stakeholders.
Analytical mindset with the ability to assess vendor performance and ROI.
Technical understanding of API integrations and data flow.
Experience with alternative credit data sources and emerging providers.
Track record of driving vendor innovation and product enhancements.
Experience managing vendor relationships across multiple geographies (UK/US).
Project management experience implementing new data sources or products.

Skills

Negotiation
Commercial acumen
Relationship building
Detail-oriented
Process-driven
Strategic thinking
Hands-on approach
Curiosity
Proactiveness
Resourcefulness

Location

Work Type

Hybrid
Remote

Experience Level

2+ years

Benefits

Flexible working
Private health cover
Retirement savings plans
Employee referral programme
Complimentary lunches
Cycle-to-work schemes
Electric vehicle salary sacrifice schemes

About the Company

Lendable is building the world's best technology to help people get credit and save money.
One of the UK’s newest unicorns with a team of just over 700 people.
Among the fastest-growing tech companies in the UK.
Profitable since 2017.
Backed by top investors including Balderton Capital and Goldman Sachs.
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot).
Rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance.
Get money into customers’ hands in minutes instead of days.
Expanding into the two biggest Western markets (UK and US).