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About the Role

The Design Consultant is responsible for meeting with customers to determine design needs and select tile, wood, stone, and installation products. This role involves setting appointments, providing design consultations, and selling products to meet customer design plans.

Responsibilities

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan.
• Meet and exceed established goals.
• Responsible for understanding, utilizing, and managing design applications like SketchUp, Online Design Appointment Scheduler, MyOrder, and Salesforce (CRM).
• Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up.
• Act and work in a manner that is consistent with company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM.
• Perform other duties as assigned.

Requirements

• One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Prior retail sales experience preferred.
• Knowledge of hard surface flooring is a plus.
• Excellent customer service skills.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task.
• Ability to identify and resolve problems in a timely manner.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.
• Willing to work retail hours to include weekends, and some holidays.
• Ability to exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.
• The employee is often required to use their hands and fingers, to handle or feel.
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Skills

• Interior design
• Retail sales
• Customer service
• Mathematical skills
• Self-motivation
• Multi-tasking
• Problem-solving
• Verbal communication
• Written communication
• Interpersonal skills
• Basic computer knowledge
• Microsoft Office suite
• SketchUp
• Online Design Appointment Scheduler
• MyOrder
• Salesforce (CRM)
• Relationship selling

Work Type

• Full-Time
• Part-Time

Experience Level

• One (1) year of interior design experience

Benefits

• Bonus opportunities
• Career advancement opportunities
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Other Insurance Plans
• Paid vacation
• Paid sick time
• Paid holidays
• Personal holiday
• Paid Volunteer Time Off

About the Company

• Floor & Decor is a leading flooring retailer founded in 2000 in Atlanta.
• The company has dozens of stores nationwide with plans for expansion.
• Floor & Decor is known for its strong entrepreneurial spirit.
• The company has revolutionized the flooring business by offering the largest in-stock selection of tile, wood, stone, and flooring accessories at competitive prices.
• Floor & Decor is seeking dedicated individuals with a strong work ethic and a passion for helping others.

Equal Opportunity

• Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
• This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
• This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.