About the Role
Design, build, and scale AI-enabled solutions across Hiscox, translating business demand into structured, governed, and reusable capabilities that improve speed, quality, and throughput of work.
Responsibilities
- Partner with business units to identify, prioritise, and deliver AI use cases aligned to operational outcomes.
- Design and implement AI solutions.
- Develop and deploy agents, automations, and workflow solutions.
- Support the transition from isolated use cases to a managed, scalable programme approach.
- Act as the delivery point for citizen AI initiatives and structured, ticketed AI requests from business units.
- Troubleshoot and resolve complex issues where AI tools do not meet business requirements.
- Work with Technology and Risk to ensure all solutions align with governance, guardrails, and escalation processes.
- Maintain a central library of reusable workflows and proven "what works" patterns.
- Support measurement of impact by linking solutions to improvements in speed, quality, and throughput.
Requirements
- Strong hands-on experience with Microsoft Copilot and M365 ecosystem.
- Strong hands-on experience with Power Automate and Power Platform.
- Working knowledge of GCP and BigQuery.
- Experience designing and delivering digital or AI-enabled solutions in a business environment.
- Ability to translate unclear or high-level business problems into structured, delivered solutions.
- Experience working across multiple business units and stakeholder groups.
- Experience with workflow automation, APIs, or data integration.
- Exposure to AI governance, controls, or enterprise risk considerations.
- Experience working within a central capability or CoE function.
Skills
- Microsoft Copilot
- M365 ecosystem
- Power Automate
- Power Platform
- GCP
- BigQuery
- Digital solutions
- AI-enabled solutions
- Workflow automation
- APIs
- Data integration
- AI governance
- Controls
- Enterprise risk
Location
- London
- York
Work Type
- Permanent
- Hybrid
Education Level
- Degree in Computer Science, Data Science, Engineering, Information Systems or related discipline.
- Degree in Law with demonstrated experience in technology, data or AI delivery.
- Relevant certifications such as Microsoft Copilot / Power Platform, Google Cloud (GCP / BigQuery), or AI, automation or data-related certifications.
Benefits
- Great employee benefits that take care of your mental and physical wellbeing.
About the Company
- As an international specialist insurer, Hiscox is selective and focuses on key areas of expertise and strength.
- The company culture encourages challenging convention and always looking for a better way of doing things.
- Hiscox ensures the unique and the interesting, and searches for the same in talented people.
- Hiscox is full of smart, reliable human beings that look out for customers and each other.
- The company believes in doing the right thing, making good, and rebuilding when things go wrong.
- Everyone is encouraged to think creatively, challenge the status quo, and look for solutions.
- Hiscox is a solid business that likes to do things differently and constantly seeks to evolve.
- With roots going back to 1901, Hiscox is ambitious and going places.
- Life at Hiscox is anything but dull.
- Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
- With 3,000 employees and 32 offices in 12 countries, Hiscox is a business with lots of opportunity for people with talent, spark, and ambition.
- Hiscox prioritizes strong values – such as integrity and courage – where people always pull together to do the right thing for each other and customers.
Equal Opportunity
- At Hiscox we care about our people.
- We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.
- Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.
- This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.
- We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
