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About the Role

As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. You will also have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business. Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love.

Responsibilities

Own the full sales cycle from prospecting to closing.
Identify, prioritize, outreach to, and close new business.
Work with Braze customers as a trusted advisor.
Collaborate with Marketing, Product, and Technical executives and their teams.

Requirements

At least 3-5 years of field sales experience selling SaaS solutions with technically integrated products.
Ability to generate and manage your own pipeline.
Strategic and creative thinking to drive outcomes through effective outreach.
Ability to manage multiple moving parts.
Consultative and human selling approach.
Strong storytelling and active listening skills.
Demonstrate value-first conversations, including discovery, understanding business pain, desired outcomes, and Braze's differentiated value.
Analytical and data-driven approach, grounded in examples and iteration.
Desire to understand and make sense of complex systems and concepts.
Ability to help buyers navigate large SaaS investments and mobilize global organizations.
Comfortable learning new things and navigating high-change environments.

Skills

SaaS sales
Pipeline generation
Pipeline management
Strategic thinking
Creative thinking
Outreach
Consultative selling
Value-based selling
Discovery
Business pain analysis
Outcome definition
Data analysis
Iteration
Complex system understanding
Stakeholder influence
Adaptability

Location

United States

Work Type

Hybrid

Experience Level

3-5 years

Salary/Compensations

$67,000 - $100,000/year base
$134,000 - $200,000/year OTE (On Target Earnings)

Benefits

Equity grants of restricted stock (RSUs)
Comprehensive benefits plans covering medical, dental, vision, life, and disability
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Family services including fertility benefits
Equal paid parental leave
Professional development support (formal career pathing, learning platforms, yearly learning stipend)
Curated in-office employee experience
Opportunities to give back to the community (Volunteer Week, donation matching)
Employee Resource Groups
Great Place to Work® recognized culture

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value for consumers and their businesses.
BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint for smarter, faster, and more meaningful customer engagement.
Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
Consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices globally.

Equal Opportunity

Braze strives to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourages candidates to apply even if they don't meet 100% of the criteria.
Uses AI-assisted tools in the recruitment process for screening and administrative support, with human oversight for hiring decisions.
Provides rights to request information about AI usage, opt out of AI-assisted review, request manual review, or contest decisions.
Offers alternative selection processes or reasonable accommodations instead of AI-assisted review for roles based in New York City or for residents of New York City, as per NYC Local Law 144.