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About the Role
As a Senior Product Designer at BuildOps, you will own key initiatives and product areas, driving impact through end-to-end design work. This role is ideal for someone energized by complex, ambiguous problems in a fast-paced environment and eager to grow with a well-funded, fast-moving startup.
Responsibilities
- Independently own the end-to-end design process, from user flow diagrams to polished designs ready for engineering handoff.
- Participate in discovery calls and user visits, synthesizing research into key insights.
- Partner with product managers to deliver user and business value.
- Collaborate with engineers, QA, and stakeholders to understand requirements and iterate on ideas.
- Participate in design reviews by sharing work and providing constructive feedback.
- Contribute to the design team's culture of collaboration and support.
- Mentor junior team members.
Requirements
- 5+ years of experience in product design, with a proven track record of delivering successful products from concept to launch.
- Experience working on enterprise or vertical SaaS.
- Expert proficiency in Figma.
- Strong understanding of UX/UI principles and methodologies.
- Experience conducting user research and usability testing.
- Experience making data-driven decisions.
- Excellent communication and presentation skills, with the ability to articulate design concepts and rationale.
- Proficiency with AI tools (e.g., Figma Make, Claude Code) to enhance synthesis, ideation, and prototyping.
- Ability to travel up to six times per year for team meetings and customer visits.
- Familiarity with the commercial trades (HVAC, plumbing, electrical) and/or construction, preferred but not required.
- An understanding of HTML and CSS principles, preferred.
- Familiarity with tools like Dovetail and Jira, preferred.
- Comfortable navigating complex and ambiguous projects in a fast-paced environment.
- A self-starter who is hard-working and naturally takes initiative.
- Detail-oriented.
- Passionate about design, with a relentless commitment to creating exceptional user experiences.
- Someone who cares deeply about doing excellent work that helps make people's lives better.
- Collaborative and supportive, contributing to a strong team culture.
Skills
- Figma
- UX/UI principles and methodologies
- User research
- Usability testing
- Data-driven decision making
- Communication
- Presentation skills
- AI tools (Figma Make, Claude Code)
- HTML
- CSS
- Dovetail
- Jira
Location
- Toronto
- Los Angeles
- San Francisco
- Raleigh
- U.S.
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
- 5+ years
Salary/Compensations
- 124,000.00 CAD - 155,000.00 CAD / year
Benefits
- Generous equity grant
- Comprehensive benefits package
- Flexible PTO
- Hybrid work schedules
- One-time work-from-home allowance
- Lunch provided for in-office days
- Company events and team-building activities
- Opportunities for growth and career advancement
About the Company
- BuildOps is building a groundbreaking software solution designed to empower today's commercial contractors, reimagining how they operate from service management to project execution.
- BuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry.
- The company is fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors.
- BuildOps is committed to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and deliver exceptional service.
Equal Opportunity
- BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
- BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.