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About the Role
Join Nissan 112's growing Business Development Center (BDC) team as a BDC Representative. This role is ideal for individuals with a passion for customer service and a positive attitude, offering training and support for success. Bilingual candidates are strongly encouraged to apply.
Responsibilities
- Respond to customer inquiries via phone, email, and internet leads.
- Build lasting relationships with current and previous customers.
- Identify customer vehicle needs through active listening.
- Schedule, confirm, and follow up on sales and service appointments.
- Follow proven call and email processes.
- Conduct customer satisfaction surveys.
- Support the team with additional responsibilities as needed.
Requirements
- High school diploma or GED.
- Outstanding communication and customer service skills.
- Friendly, professional, and positive attitude.
- Strong organizational and multitasking abilities.
- Basic computer proficiency.
- Reliable work history.
- Strong English language skills.
- Previous BDC or call center experience is a plus.
- Bilingual skills are a big advantage.
Skills
- Customer service
- Communication
- Organization
- Multitasking
- Computer proficiency
- Active listening
- Bilingual
Location
- 112
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High school diploma or GED
Salary/Compensations
- Competitive base pay plus commission with excellent earning potential.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Flexible spending accounts
- Company-paid factory training
- Employee discounts
About the Company
- Nissan 112 is a growing, successful dealership committed to employee growth and success.