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About the Role

Angels In Your Home is seeking a professional, organized, and dependable Front Office Manager & Executive Assistant to support daily office operations and provide direct administrative support to the Chief Executive Officer. This role is crucial for maintaining a professional, organized, and efficient office environment.

Responsibilities

• Serve as the first point of contact for visitors, callers, applicants, caregivers, clients, families, and vendors.
• Answer, screen, and route incoming phone calls appropriately.
• Greet visitors and direct them to the appropriate staff member or department.
• Maintain a professional, organized, and welcoming front office environment.
• Assist with incoming and outgoing mail, faxes, documents, forms, and general correspondence.
• Monitor office supplies and assist with supply ordering as needed.
• Support general office operations and administrative functions.
• Assist with maintaining organized files, records, forms, and office documentation.
• Help ensure office procedures are followed consistently.
• Provide direct administrative support to the Chief Executive Officer.
• Assist with calendar management, scheduling, meeting coordination, and follow-up items.
• Prepare emails, letters, reports, agendas, meeting notes, and other documents as requested.
• Track pending items, deadlines, and follow-up tasks for the CEO.
• Coordinate communication between the CEO and internal departments as needed.
• Assist with special projects, operational initiatives, and administrative assignments.
• Maintain confidentiality when handling sensitive business, employee, client, and leadership information.
• Assist with administrative coordination related to agency operations.
• Communicate professionally with caregivers, office staff, clients, families, and external partners.
• Support documentation and communication processes to help ensure timely follow-up.
• Assist leadership, operations, HR, scheduling, compliance, and clinical teams with administrative needs as directed.
• Help maintain a professional and compliant office environment in accordance with agency policies and expectations.

Requirements

• Prior experience in office administration, front desk operations, executive assistance, customer service, or a similar administrative role.
• Strong verbal and written communication skills.
• Professional phone etiquette and customer service skills.
• Ability to manage multiple priorities in a fast-paced office environment.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and use discretion when handling sensitive information.
• Dependable, punctual, and able to work independently with minimal supervision.
• Comfortable using computers, email, Microsoft Office, and general office technology.
• Ability to remain calm, professional, and solution-focused when handling urgent or difficult situations.
• Experience working in a healthcare, home care, LHCSA, MLTC, Medicaid, or human services setting.
• Experience providing administrative support to executive leadership.
• Familiarity with scheduling, HR, compliance, billing, or operational support functions.
• Experience handling confidential employee, client, or business information.
• Strong follow-up skills and ability to track multiple open items.
• Ability to communicate professionally with both internal staff and external contacts.

Skills

• Microsoft Office
• Computer proficiency
• Email proficiency
• General office technology
• Calendar management
• Scheduling
• Meeting coordination
• Communication
• Organization
• Attention to detail
• Confidentiality
• Discretion
• Professional phone etiquette
• Customer service
• Follow-up

Location

• In-office

Work Type

• Full-time

Experience Level

• Executive
• Manager

About the Company

• Angels In Your Home is a home care agency.