Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Client Relations Specialist is the clients' first impression of the practice, on the phone or in person, making it a critical role in our hospital. We are seeking enthusiastic and self-motivated individuals to join our team.
Responsibilities
- Welcome clients and patients with compassion and professionalism
- Collect and enter accurate client and patient information
- Assist clients with financial options and required paperwork
- Answer and triage phone calls appropriately
- Organize and maintain accurate medical records
- Support pet owners through difficult decisions, including euthanasia services
- Recognize emergency (STAT) cases and alert the medical team promptly
Requirements
- Ability to multitask and stay calm under pressure
- Strong communication and interpersonal skills
- Naturally compassionate and supportive demeanor
- Problem-solving mindset with a willingness to learn
- Team-oriented with a positive, can-do attitude
- Prior experience within human medicine or a veterinary hospital is preferred
- Candidates should have compassion for animals and their owners
- Computer experience is essential
Skills
- Excellent telephone and in-person client service skills
- Excellent communication skills
- Ability to work in a fast-paced and team-oriented environment
- Ability to handle multiple tasks at once
- Close attention to detail
- Strong organizational skills
- Team orientation
Location
- Upstate Veterinary Specialties - Latham, NY 12110
Work Type
- Full Time
- Overnight
Education Level
- High School
Salary/Compensations
- $21.00 - $28.00 Hourly
Benefits
- Competitive pay - $21-28/hr plus shift differentials
- 100% Paid Medical, Dental & Long-Term Disability Insurance
- Retirement Plan with Company Match
- Generous PTO, Floating Holidays & Bereavement Leave
- Pet Insurance Stipend
- Employee Appreciation Events
- Opportunities for growth and advancement
About the Company
- We care for our team just as much as we care for our patients.
- Learn more about us at www.uvsonline.com