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About the Role

The Market Manager is responsible for the management of 8Fleet's operations in Los Angeles, including end-to-end operations, strategic planning, data oversight, business operations, and business development. This role requires operational expertise, a deep understanding of the ridesharing industry, and a founder’s mindset. The position will tackle key business priorities to amplify business growth and facilitate operational excellence, utilizing strong operational and analytical experience to drive the business forward. The ideal candidate will have a "doer" attitude, operations experience, comfort with fast-paced decision-making, demonstrated leadership, and open communication.

Responsibilities

• Own all financial and operational metrics to ensure optimal revenue and profit maximization.
• Oversee the day-to-day operations of the fleet, including driver scheduling, dispatch, and performance monitoring.
• Manage vehicle maintenance and repair programs to ensure optimal fleet utilization and safety.
• Partner with the Growth team to develop and execute strategies to recruit, onboard, and retain a high-performing driver base.
• Analyze fleet performance data to identify areas for improvement in profitability and operational efficiency.
• Develop and implement cost-effective strategies to maximize fleet profitability.
• Monitor key performance indicators (KPIs) and track progress towards achieving business goals.
• Provide ongoing support and training to drivers on industry best practices, safety regulations, and customer service.
• Foster a positive and supportive environment for all employees.
• Ensure compliance with all relevant regulations and safety standards.
• Conduct regular safety audits and implement necessary corrective actions.

Requirements

• 2+ years of operations management, business consulting, or related experience managing operations, building and developing teams, optimizing processes, and delivering business goals.
• 2+ years of people management experience, high EQ, and proven ability to deliver outstanding results through others in a timely manner using a strong sense of focus, organization, and meticulous attention to detail.
• Goal focus with a strong bias toward action.
• Entrepreneurial hustle and proven self-starter with owner’s mentality; some entrepreneurial experience is preferred.
• Data-driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute a strategy.
• Strong communication and interpersonal skills to build relationships, manage a team, influence stakeholders, and inspire others.
• Excellent organization and time management.
• Willingness to get your hands dirty, lead by example, and motivate teams both through in-person and remote management.

Skills

• Operations management
• Business consulting
• People management
• High EQ
• Goal focus
• Entrepreneurial hustle
• Self-starter
• Owner's mentality
• Data-driven mindset
• Business judgment
• Analysis
• Strategy formation
• Strategy execution
• Communication skills
• Interpersonal skills
• Organization
• Time management
• Leadership
• Ridesharing platforms (Uber, Lyft)

Location

• Los Angeles

Work Type

• Full-time
• On-site

Experience Level

• 2+ years of operations management
• 2+ years of people management

Education Level

• BA/BS with an impressive academic record
• MBA or advanced degree is a strong plus

Salary/Compensations

• $105k-$120k
• Plus annual bonus and strong stock option award

About the Company

• 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets.

Equal Opportunity

• 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, 1 gender, sexual orientation, age, marital status, veteran status, or disability status.