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About the Role

The Sales Manager is responsible for driving revenue growth through proactive sales efforts, relationship building, and strategic market positioning. This role focuses on securing group and event business opportunities to maximize occupancy, ADR, and overall hotel profitability. The Sales Manager represents the hotel within the Philadelphia market and works collaboratively with the leadership team to achieve quarterly and annual revenue goals.

Responsibilities

• Identify, solicit, and secure new SMERF business.
• Maintain and grow existing accounts through consistent relationship management.
• Develop and execute a strategic sales plan aligned with hotel revenue goals.
• Achieve monthly, quarterly, and annual sales targets.
• Conduct property tours for prospective clients.
• Schedule weekly appointments with past, current, and prospective clients.
• Represent the hotel at networking events, trade shows, and community functions.
• Build strong relationships with local businesses, event planners, and organizations.
• Partner with the Convention & Visitors Bureau and local tourism entities.
• Prepare proposals, contracts, and rate agreements.
• Negotiate pricing and terms to maximize profitability while maintaining competitiveness.
• Ensure accurate documentation and follow-through of all group and event bookings.
• Work closely with sales director and revenue manager to align pricing and inventory strategies.
• Coordinate with sales coordinator to ensure seamless execution of group and events.
• Participate in weekly revenue and strategy meetings.
• Represent the sales team and hotel as a leader, in professionalism, collaboration, and hospitality.
• Maintain accurate account records and activity in systems.
• Prepare weekly sales reports and pipeline updates.
• Track performance metrics and adjust strategies as needed.
• Communicate and collaborate effectively with sales director and other sales team members.

Requirements

• 2+ years of hotel sales experience preferred.
• Strong knowledge of the Philadelphia market a plus.
• Proven track record of meeting or exceeding revenue targets.
• Excellent communication, negotiation, and presentation skills.
• Experience with hotel sales systems.
• Self-motivated, goal-oriented, and highly organized.

Skills

• Relationship-driven and client-focused
• Strategic thinker with strong business acumen
• Professional presence and networking ability
• Results-oriented with a competitive drive
• Strong attention to detail and follow-through
• Effective time-management skills

Location

• Philadelphia

Work Type

• Full-time

Salary/Compensations

• $0 - $0

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

About the Company

• Pyramid Global Hospitality is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs.
• Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
• Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
• Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
• The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia.
• Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown.
• The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match.
• The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access.
• Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
• PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality.
• The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.
• PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity.
• Many properties have been recognized with prestigious national and international awards.

Equal Opportunity

• Pyramid Global Hospitality is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.