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About the Role

Lead the day-to-day delivery and improvement of reference data management across Markel International, supporting the Data Strategy by creating governance materials, documentation, and communications, and helping stakeholders embrace governance practices in BAU. This role combines data operations, management, and governance support to ensure reference data is accurate, well-governed, and aligned with business and regulatory needs.

Responsibilities

Perform and lead reference data activities, including processing data requests, investigating and resolving data issues, and maintaining reference data structures in systems.
Ensure reference data outputs are accurate, consistent, and complete.
Lead SLA priorities to deliver requests and resolve issues on time.
Support management and continuous improvement of the reference data process.
Identify inefficiencies and propose improvements to data quality, process efficiency, and user experience.
Improve requirement gathering to reduce rework and duplication.
Find opportunities for growing the scope of Reference Data Management.
Support implementation of the Data Governance framework in line with the International Data Policy.
Contribute to data domain definitions, ownership and stewardship models, and governance standards and processes.
Embed governance principles into reference data processes.
Produce and maintain governance documentation and artefacts, including process documentation, governance models and frameworks, and training and user guidance.
Develop clear communication materials to support Data Strategy rollout.
Support the Head of Data Governance in driving awareness and adoption.
Support monthly governance forums and working groups.
Work with Data Owners, Stewards, and SMEs to support adoption of governance practices, provide guidance on reference data processes, and act as a trusted support function.

Requirements

Experience in hands-on data management, reference data, or data operations.
Understanding of Data Governance and Data Quality principles.
Strong analytical skills to investigate and resolve data issues.
Experience in process- and deadline-focused environments.
Good communication skills, with the ability to use a range of communication methods and channels effectively.
Familiarity with Microsoft Office suite, particularly PowerPoint, to create clear documentation, presentations, and training materials.
Able to work effectively across business and technology.

Skills

Data management
Reference data
Data operations
Data Governance
Data Quality
Analytical skills
Process improvement
Communication skills
Microsoft Office Suite
PowerPoint
Data tools/platforms (e.g. Ataccama or similar)
Insurance or financial services experience

Location

International

Work Type

Hybrid
Flexible working patterns

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

A great starting salary plus annual bonus

Benefits

Strong benefits package
25 days paid holiday plus Bank Holidays
Opportunity to buy/sell extra leave
Fantastic company pension scheme
Private medical and dental cover
Life assurance
Travel insurance cover
Income protection
Season ticket loan

About the Company

Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.
We are all about people | We win together | We strive for better | We enjoy the everyday | We think further.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed.
This includes any alternative formats of any documents or information on how to apply offline.