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About the Role

Serve as a critical member of project teams by providing analytical insight, leadership, and creativity to client engagements, business development, and internal initiatives. Help define projects, build work plans, and develop valuable conclusions and recommendations for clients. This role is focused in the high-growth Clinical Outcome Assessment (COA) Team, leading projects on the development, evaluation, and implementation of COA research including Patient Reported Outcomes (PROs).

Responsibilities

Lead projects focused on the development, evaluation, and implementation of COA research including Patient Reported Outcomes (PROs).
Provide and drive research activities in all aspects of project delivery including qualitative and quantitative data collection, data analysis, report writing, and writing abstracts and manuscripts.
Lead complex, global COA projects—including the selection, development, and validation of COA instruments such as PRO measures—ensuring alignment with regulatory requirements.
Provide strategic oversight and scientific direction across multiple concurrent COA engagements, ensuring methodological rigour, high-quality deliverables, and strong client satisfaction.
Drive strategic input into clinical development programmes by guiding clients on COA strategy, endpoint selection, and evidence generation to support labelling claims and market access.
Oversee the design and delivery of mixed-methods research, including concept elicitation and cognitive debriefing interviews, quantitative validation studies, and literature/instrument reviews.
Serve as scientific lead for key client engagements—presenting findings, guiding discussions, and acting as a trusted advisor on COA-related decisions.
Mentor and line-manage associate consultants and associates, providing training in qualitative and quantitative COA methods, regulatory guidance, and the development of endpoint strategies.
Collaborate with internal and external stakeholders to integrate COA strategies into broader clinical and commercial objectives.
Lead business development activities including proposal development, bid defence meetings, and identification of new client opportunities within the COA space.
Contribute to the evolution of the COA practice through thought leadership (e.g., publications, conference presentations), methodology development, and refinement of internal best practices.
Support strategic planning and resource management within the practice, helping to shape team structure, resourcing, and future capabilities.

Requirements

A Master’s degree in health psychology, psychology, sociology, life sciences, or another relevant topic (a 2:1 or higher).
5 years of experience in outcomes research, qualitative research, and/or patient-reported outcomes development and evaluation.
Proficient with MS Office Suite (PowerPoint, Excel, Word, Outlook, Teams).
Proficient with qualitative analysis software (e.g., NVIVO, ATLAS, or MAXQDA), qualitative research methods, and literature review methods.
A PhD or PostDoc research experience.
Understanding of clinical drug development and regulatory (FDA, EMA) procedures and guidance.
Knowledge of the pharmaceutical/medical device industry and the clients' operating environment.

Skills

Qualitative analysis software (e.g., NVIVO, ATLAS, or MAXQDA)
Qualitative research methods
Literature review methods
MS Office Suite (PowerPoint, Excel, Word, Outlook, Teams)
Clinical drug development
Regulatory (FDA, EMA) procedures and guidance
Pharmaceutical/medical device industry knowledge

Location

UK Fully Remote
London Hybrid

Work Type

Full-time
Fully remote
Hybrid

Experience Level

5 years of experience

Education Level

Master’s degree
PhD or PostDoc research experience

Benefits

Private Medical Insurance or Health Cash plan
Generous Pension Plan contribution rates
Income protection insurance
Life insurance
Sports Club Subsidy (Company pays 50% of gym membership, or up to £500)
Emergency Childcare or Adult care cover
Eyecare vouchers
25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)

About the Company

Clarivate is a global leader in trusted and transformative intelligence.
We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.
Our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.
For more information, please visit clarivate.com

Equal Opportunity

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
We comply with applicable laws and regulations governing non-discrimination in all locations.