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About the Role

As a Clinical Operations Specialist, your mission is to ensure every dentist we support has a seamless, high-quality and genuinely delightful experience as they deliver mandibular advancement devices (MAD) for snoring and obstructive sleep apnoea. You'll be a frontline voice in our clinical operations team from day one, and help shape the function as Aerox Health grows.

Responsibilities

• Deliver an exceptional case experience to dentists providing sleep products with Aerox Health.
• Act as a key clinical point of contact, answering dentists' questions, handling problems and finding solutions across the case journey with internal stakeholders.
• Embed AI into how we work, with a borderline obsession to make things simpler, faster and better.
• Identify areas to improve and opportunities to scale the function as volumes grow.
• Work across sleep assessments, treatment planning and reviews to ensure each step is clinically robust.
• Be hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions.
• Be the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions.

Requirements

• A qualified dentist or experienced dental healthcare professional (3+ years).
• Interested in sleep medicine, ideally with a desire to build expertise in mandibular advancement device therapy.
• See AI as a way to scale quality and reach, and bring the clinical rigour to keep it trustworthy.
• Experience in a high-growth environment (corporate or startup) is a plus.
• Proactive and resourceful, comfortable figuring things out independently and getting to root causes.
• Customer-centric with a clear instinct for "unreasonably excellent."
• High-output and reliable: you bring energy and pace, and don't drop balls.
• A confident collaborator across internal and external stakeholders, comfortable with startup chaos.
• Able to commute to our London office on Mondays, Wednesdays, and Fridays.

Skills

• Sleep medicine
• Mandibular advancement device therapy
• AI integration
• Clinical operations
• Customer service
• Collaboration

Location

• London

Work Type

• Hybrid working
• Onsite (3 days per week)

Experience Level

• 3+ years experience as a qualified dentist or dental healthcare professional

Education Level

• Qualified dentist or experienced dental healthcare professional

Benefits

• 25 days holiday + your birthday off
• Vitality Health cover
• Team lunches
• Quarterly socials
• Annual company retreat

About the Company

• 01Health is a Balderton-backed Series A company focused on becoming a multi-vertical specialist healthcare platform with AI as embedded clinical infrastructure.
• The platform is built, revenue is accelerating, and the company is scaling across the UK and into the US.
• 01Health started in dentistry with two products: 32Co (clear aligner system) and Aerox Health (dental sleep medicine platform).
• Aerox Health is ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist (UK and US).
• The company has proven its model and is now scaling Aerox, a new snoring and sleep apnoea treatment, across the UK and US.
• Backed by Tier 1 investors, 01Health is scaling across the UK and into the US, with new verticals already in testing.