Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Knot Worldwide is seeking a seasoned Creative Operations Senior Manager to oversee the day-to-day operations of their in-house Creative Team. This role involves supporting creative production, managing operational processes, planning team capacity, and handling budget management, with a focus on integrating future capabilities like AI and external partnerships. The ideal candidate will blend strategic thinking with hands-on execution to transform creative delivery from concept to production.

Responsibilities

Co-architect and implement scalable creative operations systems to streamline end-to-end workflows.
Lead the transformation of creative process maturity, establishing clear intake, prioritization, feedback loops, and measurement frameworks.
Proactively identify and eliminate bottlenecks, inefficiencies, or redundancies in creative delivery.
Own and manage creative production timelines, trafficking, and deliverables, supporting execution.
Serve as operational support to the in-house creative team, ensuring smooth daily execution and planning for long-term scale.
Oversee the effective execution of creative productions, shoots, and events, ensuring maximum usage and value extraction.
Build and maintain robust capacity and resource planning models aligning team bandwidth with business priorities.
Partner with creative and marketing leads to forecast needs and adjust in real-time based on shifting demand.
Develop and manage a network of freelance talent, production vendors, and creative agencies.
Evaluate and implement right-fit partnership models based on creative complexity, speed, and scale.
Partner with the Director on driving innovation in creative operations by identifying and piloting AI tools and automation solutions.
Stay ahead of emerging tech and trends to build a future-forward creative infrastructure.
Support the Director with managing the creative operations budget, including forecasting, vendor management, and spend accountability.
Monitor cost efficiency and operational ROI across all creative workflows and tools.
Act as a connective tissue between creative, channels, editorial, and finance, translating creative needs into operational plans.
Champion transparency and alignment across teams through documentation, shared roadmaps, and reporting dashboards.
Operate from a place of unified problem solving, focusing on business goals.

Requirements

6+ years of experience working in a Creative Operations role in-house or at a creative agency.
Ideally has had creative agency experience and understands the nuanced differences in creative orgs, skill sets, and specific disciplines.
Experience working in a fast-paced environment, especially on multiple brands at one time.
Detailed understanding of design, copy, video, and digital best-practice guidelines.
Strong understanding of different marketing platforms with regards to creative deliverables.
Budget management and optimization experience.
Social Media and Digital first production expertise is highly desired.
The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills.
Expert level communication and problem solving skills.
Leads as a team player, with the ability to manage projects aligned with cross-functional departmental goals.
Growth mindset ready to take on new challenges and opportunities as the marketing and editorial landscapes continue to evolve.
Must have the ability to thrive in ambiguity, viewing it as an opportunity to problem solve rather than a challenge.
Fun attitude and sense of humor.

Skills

Creative Operations
Operational Leadership
Process Transformation
Creative Production
Capacity Planning
Resource Planning
Budget Management
Vendor Management
AI Tools
Automation Solutions
Cross-Functional Collaboration
Communication
Problem Solving
Interpersonal Skills
Intrapersonal Skills

Location

NYC
Austin

Work Type

Hybrid
Remote

Experience Level

Senior

Salary/Compensations

$92,246—$125,000 USD

Benefits

Medical
Dental
Retirement
Generous leave policies
Flexible vacation
Generous parental leave

About the Company

At The Knot Worldwide, we champion celebration - starting with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

Equal Opportunity

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.