About the Role
Victra is the exclusive retailer for Total Wireless, seeking Wireless Consultants to provide first-class customer service. You will act as the face of the company, managing the sales process and sharing product knowledge to connect customers with technology that matters to them.
Responsibilities
- Achieve bi-weekly personal sales goals set by the store manager
- Represent Victra and Total Wireless positively while providing excellent customer service
- Review promotions, plans, and devices daily
- Conduct outbound calls and text messages to drive sales
- Attend weekly or monthly training sessions
- Maintain a top-tier retail environment through cleaning, merchandising, and organization
- Handle customer service interactions professionally
- Maintain White Glove cleanliness standards
- Complete assigned training courses
Requirements
- High school diploma or GED
- Bilingual in Spanish
- 1 to 2 years of retail sales experience preferred
- Ability to lift up to 10 pounds
- Ability to stand for long periods
- Complete a 4-day New Hire University training program within 2 weeks of start date
Skills
- Excellent communication skills
- Positive attitude
- Customer service
- Sales execution
Work Type
- Full-time
- Non-exempt
Experience Level
- 1 to 2 years of retail sales experience preferred
Education Level
- High school diploma or GED
Salary/Compensations
- $40,000 - $50,000 guaranteed minimum
- Base hourly rate plus uncapped commission
Benefits
- Paid training
- Guaranteed pay increase during the first 60 days
- Unlimited earning potential
About the Company
- Exclusive retailer for Total Wireless
- Values include performance, collaboration, innovation, integrity, and celebration
Equal Opportunity
- Equal Opportunity Employer celebrating differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status
