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About the Role

As a Residential Drain Technician at Radiant, you’ll work independently in the field diagnosing and resolving drain issues in customers’ homes. You’ll be trusted to assess problems, recommend the right solutions, and complete quality repairs while delivering an excellent customer experience. This role is ideal for someone who’s confident working on their own, enjoys troubleshooting, and knows how to clearly explain options to homeowners.

Responsibilities

Diagnose and resolve drain issues in customers' homes
Assess problems
Recommend solutions
Complete quality repairs
Deliver excellent customer experience

Requirements

Valid apprentice plumber card with endorsement
Valid driver's license with no major violations in the last 3 years
Ability to use an iPad and ServiceTitan software
Strong customer service skills
Ability to diagnose drain issues
Ability to confidently present repair options to customers

Skills

Troubleshooting
Customer service
Diagnosis
Repair

Location

Field

Work Type

Full-time

Salary/Compensations

Hourly plus commission

Benefits

Medical, Dental & Vision Insurance
Pet Insurance
401(k) with 4% company match
PTO, Paid Holidays, Paid Wellness Time
Company-provided truck, phone, iPad, and uniforms
Employee discounts
Tool program
Continuous education

About the Company

Since 1999, Radiant Plumbing & Air Conditioning has been Austin’s bold and quirky solution for all things plumbing and air conditioning.
We are a team that has your back.
We offer memorable service and a fun-loving company culture.