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About the Role

This client-facing consulting and execution role involves leading organizational change management and enablement for enterprise transformation initiatives, focusing on content supply chain, creative operations, and AI-enabled workflows. You will partner with clients to drive adoption, readiness, and value realization by combining strategic thinking with hands-on delivery.

Responsibilities

• Lead organizational change management and enablement workstreams across client transformation initiatives focused on content operations, marketing workflows, and enterprise technology implementations.
• Partner with client stakeholders to develop and execute change management strategies that drive adoption, engagement, and long-term business value.
• Conduct stakeholder assessments, change impact analyses, readiness assessments, and training needs analyses.
• Develop and deliver change and enablement plans, including communications, training, adoption strategies, and engagement activities.
• Support clients through people, process, and technology changes by translating complex transformation initiatives into clear, actionable plans.
• Facilitate workshops, stakeholder discussions, and alignment sessions across cross-functional teams.
• Collaborate closely with program managers, product teams, strategists, and implementation partners to integrate change management activities into project delivery plans.
• Help clients establish scalable ways of working and operational models.
• Drive adoption and value realization for enterprise platforms and digital workflows, including Adobe Experience Cloud solutions.
• Support AI-enabled transformation initiatives by helping teams adopt new tools, workflows, and ways of working.
• Create and maintain enablement materials including communications, presentations, process documentation, training content, playbooks, and user guides.
• Identify organizational risks, resistance points, and adoption barriers, and recommend mitigation strategies.
• Define and measure success metrics related to adoption, readiness, training effectiveness, and user engagement.
• Stay current on emerging trends in organizational change management, creative operations, content supply chain transformation, and AI-enabled workflow solutions.

Requirements

• 6+ years experience in organizational change management, enablement, transformation consulting, or related roles.
• Experience supporting enterprise technology and process transformation initiatives, ideally within digital marketing, creative operations, content supply chain, or consulting environments.
• Proven ability to lead organizational change efforts from strategy through execution, including stakeholder engagement, communications, training, readiness, and adoption activities.
• Experience working directly with client stakeholders and managing cross-functional relationships in complex, fast-paced environments.
• Strong understanding of change management methodologies, principles, and best practices.
• Ability to influence without authority, navigate ambiguity, and drive alignment across diverse stakeholder groups.
• Experience supporting or enabling enterprise platforms and workflow tools, with familiarity across Adobe Experience Cloud solutions preferred.
• Hands-on experience with AI-enabled ways of working and/or implementing generative AI tools, workflows, or adoption initiatives.
• Excellent communication, facilitation, presentation, and storytelling skills.
• Strong business acumen with the ability to connect transformation initiatives to operational outcomes and business value.
• Ability to balance strategic thinking with hands-on execution and deliver high-quality work across multiple initiatives simultaneously.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience creating training materials, enablement assets, executive communications, and user adoption resources.
• Collaborative mindset with the ability to work effectively across creative, strategy, production, operations, and technology teams.

Skills

• Organizational change management
• Enablement
• Transformation consulting
• Stakeholder engagement
• Communications
• Training
• Readiness assessment
• Adoption strategy
• Facilitation
• Workshop delivery
• Cross-functional collaboration
• Program management integration
• Operational model development
• Enterprise platform enablement
• Adobe Experience Cloud
• Adobe Workfront
• Adobe Experience Manager (AEM)
• Adobe Firefly
• AI-enabled workflows
• Generative AI tools
• Content supply chain transformation
• Creative operations
• Workflow modernization
• Prosci certification (Bonus)
• Adobe Workfront certification (Bonus)

Experience Level

• 6+ years experience

Salary/Compensations

• $140,000– $185,000

About the Company

• Code and Theory is a digital-first creative agency founded in 2001, specializing in the intersection of creativity and technology.
• The agency partners with clients to transform how content is planned, created, managed, and delivered at scale.
• They have a global client roster including Fortune 100 companies and start-ups across various industries.
• The Code and Theory network includes agencies like Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
• The network comprises nearly 2,000 people, with a 50/50 split between engineers and creative talent.
• They are seeking smart, driven, and forward-thinking individuals to join their team.