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About the Role

This role provides the opportunity to work on an exciting client with a portfolio of soft drinks brands, managing key campaigns and collaborating with strategy, creative, and production teams. The ideal candidate will have a wide knowledge of social media, experience managing content and campaigns that build brand advocacy, and understand how to create assets that drive purchases. They will effectively lead an account, steering processes internally, with agency partners, and with clients, staying on top of social media trends and understanding the role of data, strategy, and community management.

Responsibilities

Lead large, complex projects with proven ability to think and do.
Problem-solve and create effective working relationships with clients and colleagues.
Collaborate with other Capabilities and Crafts.
Ensure the team works towards strategic objectives.
Build trusted partner relationships with mid-level clients.
Confidently lead conversations and problem-solve in the moment.
Act as a point of escalation for junior clients.
Manage multi-level stakeholders in complex matrix organizations.
Manage resources and teams across all levels with diverse skills and personalities.
Understand the client's strategic and business context to develop effective solutions.
Collaborate with other capabilities and crafts to find the best social creative solutions.
Act as a champion for the social craft.
Demonstrate creative problem-solving in approaching tasks.
Identify ways to improve internal processes.
Ideate for innovative social solutions.
Co-create inspiring ways to sell in work.
Consider different angles on a brief; be a non-linear thinker.
Take responsibility for larger projects and be accountable for work and process.
Be accountable for the actions of the account team, guiding them and managing up as required.
Manage client expectations when charging more for additional work without exposing the agency to financial risk.
Be well-informed about project commercials and manage teams to meet agreed targets.
Maintain strong partnerships with internal stakeholders across all crafts.
Support cross-functional agendas for the benefit of the company and client.
Maintain strong relationships with day-to-day clients and wider client stakeholders.
Use client relationships to protect work, strengthen relationships, and activate new opportunities.
Act as an escalation point for the team in resolving issues.
Support the team in confidently navigating through problems.
Manage key campaigns across the year.
Work with strategy, creative, and production teams to deliver best-in-class campaigns and content.
Manage content and campaigns that build brand advocacy.
Create hard-working assets that drive to purchase.
Lead an account, steering processes and ways of working internally, with agency partners, and with clients.
Stay on top of social media trends and identify opportunities for brands.
Understand how data, strategy, and community management feed into social media success.
Lead in other areas of the marketing mix, demonstrating integrated experience.
Motivate the team to do great work.
Anticipate areas that may hinder campaign success.
Take on budget and timing responsibilities, understanding processes for on-time and on-budget delivery.
Deliver proposals within client budgets.
Ensure successful delivery of campaigns on budget and on time.
Provide clear, succinct guidance to internal teams.
Present work to clients.
Collaborate with client and agency teams to make things happen.

Requirements

Experience managing content and campaigns that build brand advocacy.
Understanding of how to create hard-working assets that drive to purchase.
Ability to effectively lead an account, steering processes and ways of working internally, with agency partners, and with clients.
Finger on the pulse across all things social, including trending opportunities.
Thorough understanding of how data, strategy, and community management feed into social media success.
Some integrated marketing experience.
Organized and autonomous.
Ability to motivate the team.
Ability to anticipate areas that may hinder success.
Well-versed in managing budgets and timings.
Excellent understanding of processes for on-budget and on-time delivery.
Financially savvy.
Ability to deliver proposals within client budgets.
Excellent communicator, providing clear, succinct guidance.
Ability to present work to clients.
Enjoys getting stuck into tasks and collaborating.
Experience within the retail sector is helpful but not essential.
Proven ability to think and do.
Ability to create highly effective and fruitful working relationships.
Solid understanding of strategy.
Proven track record of delivery.
Strong skills in paid and organic social.
Experience across a wide variety of clients and projects from small response-driven workstreams to larger, more complex social experiences across multi-platforms and touch points.
Understanding of how to work and lead project delivery in a Social first environment, as well as part of an integrated team.
Confidence managing multi-level stakeholders.
Ability to understand the strategic and business context the client is operating in.
Ability for creative problem solving.
Ability to consider different angles on a brief.
Accountable for the actions of the account team reporting into them.
Ability to manage client expectations when charging more for additional work.
Well-informed about the commercials of all projects.
Ability to maintain strong partnership with internal stakeholders.
Ability to use client relationships to protect work, strengthen relationships, and activate new opportunities.
Ability to support the team in confidently navigating through problems.

Skills

Social media management
Content management
Campaign management
Brand advocacy building
Asset creation for purchase conversion
Account leadership
Process steering
Social media trends analysis
Data analysis
Strategy development
Community management
Integrated marketing
Organization
Autonomy
Team motivation
Budget management
Time management
Financial acumen
Proposal development
Client communication
Presentation skills
Collaboration
Problem-solving
Strategic thinking
Paid social
Organic social
Stakeholder management
Resource management
Team management
Creative problem-solving
Non-linear thinking
Project management
Commercial understanding
Relationship building

Location

London

Work Type

12-Month Fixed Term Contract (Maternity Cover)
Full Time

Experience Level

Social Account Director

Benefits

25 days annual leave + 1 Volunteer Day
Bupa Healthcare
Enhanced Maternity, Adoption and Shared Parental Leave
Flexible Working Model with core working hours: 10am – 4pm
A 1.5:1 Matching Pension Structure
Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
Season Ticket Loan and Cycle to Work Scheme
Life Assurance

About the Company

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas for 75 years.
Ogilvy builds on its legacy through Borderless Creativity, innovating across advertising, public relations, relationship design, consulting, and health.
Experts collaborate seamlessly across over 120 offices in nearly 90 countries.
Ogilvy ranks as the #1 global agency network for creative excellence and effectiveness by WARC.
Ogilvy delivers creative solutions that drive unreasonable impact for clients and communities.
Ogilvy is a WPP company (NYSE: WPP).
Ogilvy UK specializes in bringing together brand advertising, customer experience marketing, PR, influence, and consulting, fueled by Behavioural Science.
Ogilvy UK's award-winning campaigns serve clients including Sainsbury’s, Lloyds Banking Group, Madri, Unilever, and Mondelēz International.
Ogilvy’s influencer marketing practice is the largest globally and has been the most awarded for six consecutive years.
Ogilvy UK hosts Nudgestock, the world’s largest festival of behavioural science and creativity.
James Murphy is the CEO of Ogilvy Group UK.
WPP is the trusted growth partner for the world’s leading brands.
WPP unites media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel.
WPP is powered by exceptional talent and its agentic marketing platform, WPP Open.
WPP helps clients navigate change, capture opportunity, and deliver transformational growth.

Equal Opportunity

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose and relentlessly curate transformative initiatives that make our commitment to fairness and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com.