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About the Role

The Market Asset Protection Manager (MAPM) manages Asset Protection and Safety program activities in multiple store locations within an assigned market. This position drives accountability, supports store locations, and reduces shrink by ensuring AP strategies are executed to standards. The role aims to increase store profitability, reduce shrink, and maintain a safe and secure environment.

Responsibilities

• Conduct store visits and audits to evaluate operational compliance, identify policy violations, and assess store compliance.
• Provide feedback to General Managers on receiving, high-risk merchandise handling, and physical security.
• Guide store teams through practical and results-driven Shrink Action Plans.
• Provide coaching to associates and managers on customer engagement, merchandise protection, and operational discipline.
• Initiate and conduct investigations into violations of company policy, focusing on potential dishonest activity.
• Provide management reports summarizing and analyzing losses, recommending corrective actions.
• Serve as liaison between public authorities and the company for theft prosecution.
• Conduct training on Asset Protection policies and procedures.
• Collaborate with building leaders on shrink reduction and awareness.
• Partner with store AP Outfitters and HR to identify shrink drivers and enforce policies.
• Coordinate physical security for stores, including training on surveillance equipment.
• Observe and participate in inventory processes.
• Develop strategies to reduce shortage and accident frequency.

Requirements

• Minimum High School Diploma or Equivalent.
• Bachelor's Degree in Business or Criminal Justice from an accredited institution is preferred.
• Certification in Wicklander Zulawski Investigative Interviewing is preferred.
• 3 to 5 years of supervisory/management experience in multi-unit retail.
• Experience in training/coaching field management in AP operations.
• Must possess and maintain a valid driver’s license.
• Ongoing verification of driving eligibility will be conducted.
• Must be at least 21 years old.

Skills

• Excellent written and oral communication skills
• Ability to adapt to a dynamic retail environment
• Strong investigative and interviewing skills
• Excellent time management with the ability to prioritize and multitask
• Proficient in analyzing and interpreting data
• Adept at problem solving and solution oriented
• Knowledge of Point of Sale (POS) exception based software
• Experience in the setup and operations of physical security systems (CCTV, EAS, etc.)
• Proficient in Microsoft Office Suite
• Ability to use a laptop, tablet, and/or iPad and mobile phone

Location

• Wheeling, WV
• Hamburg, PA

Work Type

• Full Time
• 30% Travel

Experience Level

• 3 to 5 years of supervisory/management experience

Education Level

• High School Diploma or Equivalent
• Bachelor's Degree preferred

Benefits

• Discounts on retail merchandise
• Discounts on restaurants
• Discounts on world-class resorts and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

About the Company

• Bass Pro Shops is North America’s premier outdoor and conservation company.
• Founded in 1972, the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more.
• In 2017 Bass Pro Shops joined forces with Cabela’s.
• Bass Pro Shops also operates White River Marine Group and Big Cedar Lodge.
• Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors.
• Named by Forbes as “one of America’s Best Employers.”

Equal Opportunity

• Bass Pro Shops is an equal opportunity employer.
• Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.