About the Role
Almedia is building the future of marketing by rewarding users for engaging with advertisers. We are seeking a Customer Lifecycle Manager to own the entire user journey and transform a complex CRM into a data-driven engine that enhances LTV through personalization. This role focuses on system architecture and product, not just messaging.
Responsibilities
- Own the full lifecycle across push, SMS, email, and in-app, simplifying ~15 Braze Canvases for scalable flows.
- Re-architect logic by moving trigger and segmentation decisions from Braze to the data layer.
- Make data-driven decisions on segmentation, timing, and channel, and build monitoring for flow performance.
- Collaborate with Product and Data teams to run CRM and data as one team, shipping personalization experiments.
- Drive measurable LTV uplift, complete the Braze migration, warm up email, and close the in-app notification gap.
Requirements
- Experience owning lifecycle or CRM at a high-volume consumer platform.
- A product, UX, or data-analytics mindset, thinking in systems and user journeys.
- Proven ability to map complex user flows and rationalize them into scalable, monitorable architecture.
- Comfort making data-driven decisions on segmentation, timing, and channel.
- Reasoning about how data feeds a CRM tool.
Skills
- Braze
- CRM
- Data Analysis
- User Journey Mapping
- Personalization
- Segmentation
- Email Deliverability
- IP Warming
Location
- Berlin
Work Type
- Onsite
- Full-time
Experience Level
- High-volume consumer platform experience
Salary/Compensations
- €75K – €90K
Benefits
- Offers Equity
- Offers Bonus
- Transport subsidy
- Breakfasts and lunches
- Language learning
- Urban Sports Club
About the Company
- Almedia is a fast-growing company aiming to become Germany's second bootstrapped unicorn.
- Europe's #3 fastest-growing company in 2025 (FT1000).
- Building the future of marketing by rewarding users for engagement.
- Offering a new way to acquire users for major companies.
- Profitable from day one.
- Has a central Berlin office built for collaboration.
Equal Opportunity
- Almedia is an equal opportunity employer.
- We embrace and celebrate diversity, and encourage individuals from all backgrounds to apply.
