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About the Role

Ruff Day Resort is seeking a results-driven Manager to lead our Webster location. We are a safety-first organization dedicated to providing high-quality care for our clients and their pets. In this role, you will oversee daily operations, drive profitable sales, and lead a dedicated team in a fast-paced, professional environment.

Responsibilities

• Manage store marketing, budgets, and daily financial reporting.
• Collaborate with leadership to develop cost-effective displays and growth strategies.
• Lead hiring, onboarding, and training for staff.
• Manage weekly schedules, payroll, and performance incentives.
• Resolve customer needs with professionalism and grace.
• Ensure the facility remains a clean, safe, and hazard-free environment.
• Organize special resort functions and community events.

Requirements

• Recent experience in Veterinary Care or Dog Training is required.
• Proven track record in staff supervision, scheduling, and payroll management.
• Strong financial literacy with experience maintaining budgets.
• Ability to remain calm and professional in a high-energy environment.
• Must be able to work weekends, holidays, and evenings.

Location

• Webster, NY

Work Type

• Full-time

Benefits

• Comprehensive healthcare and retirement savings.
• Paid Time Off (PTO).
• Professional development opportunities.
• A work culture that prioritizes work-life balance.

About the Company

• Ruff Day Resort is a safety-first organization dedicated to providing high-quality care for clients and their pets.