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About the Role
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Responsibilities
- Assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
- Coordinate business continuity planning and incident response.
- Conduct process maturity assessments.
Requirements
- Minimum 5+ years of hands-on experience in high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
- Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
- Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
- Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
- Experience in business continuity planning, incident response coordination, and process maturity assessments.
Skills
- High availability (HA)
- Disaster recovery (DR)
- Microsoft Azure
- Azure architecture
- Infrastructure
- Availability Zones
- Backup/recovery
- Monitoring services
- Cloud-native resiliency patterns
- Site reliability engineering (SRE)
- Major Incident Response Plans (MIRPs)
- Business continuity planning
- Incident response coordination
- Process maturity assessments
Location
- KOR
Work Type
- Work-at-Home
- Full time
Experience Level
- 5+ years
About the Company
- We're a global technology and services leader that powers the brands of the future.
- We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
- We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
- We integrate strategy & design with data & analytics, enterprise technology, and digital operations.
Equal Opportunity
- Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.