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About the Role

We are looking for a UX Designer to join our growing technology division and help shape our SaaS platform. This role offers the opportunity to be a founding voice in our product design culture, challenge assumptions, and take ownership of the user experience across digital platforms and client experiences. You will collaborate closely with product, Client Services, and Client Success Management teams to design value-driven solutions.

Responsibilities

• Lead end-to-end UX design from discovery and concept through to production-ready interfaces.
• Build and evolve the design system and component library, establishing consistent standards.
• Run user research, usability testing, and stakeholder interviews to inform design decisions.
• Collaborate with product and engineering in an agile environment.
• Partner with Client Success Managers to translate client feedback and business requirements into user-centred design solutions.
• Define and champion the product design process, including tooling, documentation, and critique.
• Contribute to information architecture, user flows, wireframes, prototypes, and high-fidelity mockups.
• Proactively identify UX debt and opportunities for improvement, applying a strategic lens to prioritization.

Requirements

• Entrepreneurial nature, thriving in ambiguity and building from scratch.
• Ability to ask 'why' before 'how' and present rationales effectively.
• Genuine curiosity about users, problems, and systems.
• Strong communication skills with confidence to present and defend design decisions.
• Ability to work independently, managing and communicating workload effectively.
• Collaborative spirit, bringing people along in the process.
• Ability to actively seek and constructively process feedback for enhancements.
• Strategic mindset, keeping the bigger picture in view while focusing on details.
• Mission-driven motivation, caring about the impact of work.
• Proven experience of UX/product design, ideally within a SaaS or digital product environment.
• A portfolio demonstrating strategic thinking, strong visual craft, and a clear design process.
• Experience working in fast-paced, early-stage, or scale-up environments is a distinct advantage.
• Exposure to client-facing work or working alongside commercial teams is highly desirable.

Skills

• Figma (components, auto-layout, variants, prototyping, developer handoff)
• Miro (collaborative workshops, journey mapping)
• Design systems and component libraries (creating or contributing)
• Information architecture
• Interaction design
• Prototyping at varying levels of fidelity
• User research methods (interviews, usability testing, surveys, synthesis, affinity mapping) - desirable
• Accessibility standards (WCAG) and inclusive design practices - desirable
• Basic understanding of front-end development (HTML/CSS) - desirable
• Agile methodologies (Jira, Confluence or similar) - desirable
• Analytics and data visualisation tools - desirable
• Motion design or micro-interaction experience - desirable
• SaaS or B2B product design background - desirable

Location

• UK
• US

Work Type

• Full-time

Experience Level

• Founding voice in product design culture
• Proven experience of UX/product design
• Experience working in fast-paced, early-stage or scale-up environments

About the Company

• Right Formula enables brands to push the limits of sports marketing through expertise, ingenuity, and agility.
• Offers a complete 360-degree service from partnership identification to integrated marketing strategies.
• Supports clients worldwide with offices in the UK and US.
• Recently launched a technology division building a SaaS platform to redefine sports marketing.
• Fast-growing, entrepreneurial team at the ground floor of a new venture.