About the Role
Accounts Manager responsible for a portfolio of Pursuit, Key and Strategic Accounts in the Tokyo office. The role focuses on forging deep customer relationships to drive revenue growth, collaborating with internal partners for outstanding service delivery, and managing a balanced pipeline to improve customer satisfaction and achieve revenue growth.
Responsibilities
- Supervise all commercial activities within accounts, leading the end-to-end customer relationship from decision making to end-user level.
- Maintain a solid understanding of LSEG propositions to initiate conversations and raise interest at any level of the client organization.
- Build and embed a long-term trusted advisor relationship within the accounts.
- Drive growth by expanding LSEG footprint.
- Focus on maintaining overall customer engagement and growing/retaining managed net revenue.
- Understand customer's business, decision-making strategy, workflows, priorities, and needs.
- Develop a high-value contact network within all accounts.
- Handle internal and external partners and maintain networks to arrange and close deals.
- Provide accurate forecasts and build a solid pipeline.
- Define account strategy and lead the account plan.
- Own account information in the relevant CRM system.
Requirements
- 5+ years of experience and a strong track record in sales positions.
- Financial industry knowledge and experience.
- Strong understanding of customers' business models and workflows.
- Ability to manage within a matrix environment, collaborate across multiple departments/organizations, and influence at all levels.
- Problem-solving ability to understand, articulate, structure, and solve client needs.
- Excellent communication, selling, persuasion, dealings, creativity, and teamwork skills.
- Strong listening skills.
- Ability to develop and deliver a sales plan.
- Ability to use a variety of technology.
- Proven ability to deliver results through the development of key sales and revenue metrics.
- Successful track record of attainment of company goals in a fast-moving, changing environment.
- High level of financial acuity and experienced value-based and challenger selling.
- A significant level of energy, self-motivation, determination, and a desire to positively impact the business.
- Near-native level proficiency in Japanese and business-level English.
Skills
- Communication
- Selling
- Persuasion
- Dealings
- Creativity
- Team working
- Presentation
- Listening
- Sales plan development
- Technology utilization
- Value-based selling
- Challenger selling
Location
- Tokyo
Work Type
- Hybrid working: 4 days in the office, 1 day at home
Experience Level
- Manager
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
About the Company
- LSEG Data and Analytics equips the financial community with access to an open platform that uncovers opportunity and catalyzes change.
- At LSEG Data and Analytics, we facilitate the connections that propel people and organizations to find new possibilities to move forward.
- Join us and be part of a team that values innovation, quality, and continuous improvement.
- LSEG is a leading global financial markets infrastructure and data provider.
- Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built.
- Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day.
- Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
- We will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
- We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
- Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.
- Colleagues can get involved through fundraising and volunteering.
- LSEG offers a range of tailored benefits and support.
- LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider.
- Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
- Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.
- LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.
Equal Opportunity
- We are proud to be an equal opportunities employer.
- This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
- Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
