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About the Role

Own the commercial success of a portfolio of strategic suppliers, driving profitable growth through strong supplier partnerships, commercial negotiations, data-led decision making and cross-functional collaboration. You will play a key role in shaping category strategy while delivering exceptional value for both customers and suppliers.

Responsibilities

• Own the commercial performance and profitability of a portfolio of strategic suppliers, defining growth strategies to deliver sales, margin and market share targets.
• Lead annual and ongoing commercial negotiations covering trading terms, promotional investment, new product launches, and annual business planning.
• Build long-term strategic partnerships through annual Joint Business Plans that align supplier investment with business objectives.
• Partner with marketing and campaign teams to develop promotional calendars to maximise supplier participation in key commercial events.
• Manage sales forecasting, purchasing plans and product sell-through, partnering with Supply Chain to optimise stock availability while ensuring products are effectively merchandised to maximise conversion.
• Curate and optimise an assortment that aligns with the overall strategy, including clear and data-driven decisions for listing and delisting products.
• Monitor supplier performance using commercial KPIs, identifying opportunities to improve profitability, availability, promotional effectiveness and customer experience.
• Monitor market trends, competitor activity and customer insights to identify growth opportunities and inform category strategy.
• Promote collaboration within your team and across departments, including Marketing, Operations, Pricing, Supply Chain, and Finance, ensuring alignment on strategic initiatives and efficient project execution.

Requirements

• Bachelor’s degree or equivalent commercial experience.
• 3+ years of relevant experience in Buying, Category Management, Vendor Management, Commercial Account Management or Merchandising, with a proven track record in the FMCG, retail, or e-commerce industries.
• Strong commercial skills with the ability to balance supplier relationships with business objectives.
• Analytical mindset with a demonstrated ability to leverage data in decision-making.
• Excellent organizational and project management skills, able to manage multiple priorities in a fast-paced environment.
• Fluency in English is essential; additional language skills are an advantage.
• In-depth product and industry knowledge, preferably in the pet, retail, or FMCG sectors.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Familiarity with ERP systems and data analysis tools is a plus.

Skills

• Commercial negotiations
• Data-led decision making
• Cross-functional collaboration
• Category strategy
• Supplier partnerships
• MS Office
• Excel
• PowerPoint
• ERP systems
• Data analysis tools

Location

• London

Work Type

• Hybrid
• Remote (20 days abroad)

Experience Level

• 3+ years

Education Level

• Bachelor’s degree

Salary/Compensations

• GBP 36600 - GBP 55000

Benefits

• Development opportunities
• Training and support
• Wellbeing offers
• Subsidised transport
• Bike leasing
• 20% discount across all products

About the Company

• With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry.
• Our solutions make over 12 million customers genuinely happier – and that’s something we really care about.
• We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better.
• Join us and discover a place where your potential meets your passion for pets.
• That’s the power of plus.
• Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team.
• We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home.
• There’s an option to work for 20 days abroad in approved countries too.

Equal Opportunity

• At zooplus, we believe in equal opportunity and support everyone to fulfil their potential.
• We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.