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About the Role

This role involves evaluating cutting-edge AI systems, identifying gaps, and improving their real-world performance. It sits at the intersection of data quality, model evaluation, and human judgment, requiring critical thinking and the ability to form and contribute opinions on AI behavior.

Responsibilities

• Evaluate AI model outputs and provide structured, high-quality feedback
• Perform audit-based reviews of data and model behavior, identifying patterns, edge cases, and failure modes
• Apply guidelines thoughtfully and flag when they don’t reflect real-world scenarios
• Contribute to improving evaluation frameworks
• Identify trends in model performance and communicate insights clearly
• Participate in team discussions, calibrations, and stakeholder syncs
• Partner with leads and cross-functional teams to refine quality standards
• Document findings in a clear, concise, and actionable way

Requirements

• Native-level language proficiency and a university degree (Bachelor’s or higher)
• B2 or superior level of English
• 1–2 years of professional writing experience with strong, structured writing skills
• Ability to apply complex writing rules and guidelines consistently
• Strong understanding of safety considerations in GenAI data delivery, with 2+ years of relevant experience
• Strong critical thinking and attention to detail
• Ability to make sound judgment calls in ambiguous situations
• Naturally curious about AI, technology, and how systems behave
• Comfortable speaking up, asking questions, and contributing ideas
• Strong written and verbal communication skills
• Ability to stay consistent while working with evolving guidelines
• Experience in data quality, QA, annotation, or analysis is helpful — but not required
• Must be authorized to work in the U.S. (no visa sponsorship)
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Skills

• Structured writing skills
• Critical thinking
• Attention to detail
• Judgment calls in ambiguous situations
• Written communication skills
• Verbal communication skills

Location

• NYC
• Seattle
• Bellevue
• Redmond
• San Francisco
• Sunnyvale
• Burlingame
• Austin
• Los Angeles
• Washington DC
• Chicago
• Boston

Work Type

• Full-time
• Onsite

Experience Level

• 1-2 years of professional writing experience
• 2+ years of relevant experience in GenAI data delivery

Education Level

• University degree (Bachelor’s or higher)

Salary/Compensations

• $34/hour

Benefits

• Paid Vacation: 6 days
• Paid Company Holidays: 2 days (Memorial Day and Labor Day)
• Paid Sick Leave: accrued per applicable state law and company policy
• Medical, Dental, and Vision Insurance (eligibility applies)
• Health Savings Account (HSA)
• 401(k) Retirement Plan
• Employee Assistance Program
• Additional voluntary benefits (life, accident, critical illness, etc.)
• Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
• Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
• Unique Campus Features: Some locations include roof-top nature parks
• Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.

About the Company

• Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences.
• Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources.
• Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types.
• Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.
• www.welocalize.com

Equal Opportunity

• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.