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About the Role
This role is an exciting opportunity to join our People Centred Security Squad, focused on building security processes that allow the bank to move at pace while protecting customers. You will work closely with a full-time Security Awareness Analyst and the Security Awareness Manager, in a team dedicated to the human side of security, collaborating with teams across Security and the entire company.
Responsibilities
- Support the delivery of relevant, engaging, and impactful security awareness content across multiple channels.
- Independently create micro-learning content and targeted behavioural nudges that encourage secure habits.
- Manage the day-to-day operations of the security awareness programme.
- Translate complex technical information into clear, jargon-free guidance.
- Assist with major awareness campaigns, including phishing simulations and safe data handling initiatives.
- Maintain documentation such as content calendars and campaign retrospectives.
- Improve human-centred security behaviours to help protect customers and colleagues.
- Use metrics, dashboards, and behavioural insights to shape the security awareness roadmap.
- Apply behavioural science principles to design effective awareness interventions.
- Share timely communications about relevant live security threats.
- Represent the Monzonaut experience within security engineering projects.
- Build strong relationships across Security and with stakeholders in People, Tech, Risk, and Customer Operations.
Requirements
- Experience in security awareness, internal communications, or a role focused on influencing human behaviour.
- Excellent communication skills, with the ability to translate technical concepts into practical, engaging guidance for non-technical audiences.
- Highly organised with the ability to manage priorities with minimal day-to-day direction.
- Solid understanding of common information security risks such as phishing, social engineering, password security, and safe data handling.
- Enjoy collaborating with a wide range of stakeholders and actively seek feedback.
Skills
- Security awareness
- Internal communications
- Influencing human behaviour
- Behavioural science
- Learning Management Systems (LMS)
- Content creation tools
- Presentations
- Facilitation
- Data-driven campaign planning
- Google Workspace
- Slack
- Notion
Location
- Cardiff
- London
- UK Remote
Work Type
- Part time
- Remote
- Flexible working hours
Experience Level
- 0.5 FTE
Salary/Compensations
- £40,000 - £50,000 (full-time equivalent)
- Incentive Awards tied to performance
Benefits
- £1,000 learning budget each year
- Macbooks provided
- Extra support for work-from-home setup for fully remote workers
About the Company
- We’re on a mission to make money work for everyone.
- We are waving goodbye to the complicated and confusing ways of traditional banking.
- Our product offering has grown significantly, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards.
- Customers can also save, invest, and combine their pensions.
- We are known for our hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service.
- We aim to solve problems and change lives through Monzo.
Equal Opportunity
- All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual attention, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.