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About the Role

In this role, you will be solely responsible for managing a portfolio of clients, driving additional revenue and new business projects. You will unite multi-disciplined teams, provide coaching and support to Account Executives on communication opportunities, and have a working knowledge of VML Commerce planning tools.

Responsibilities

• Support the Account Director in managing a portfolio of clients and identifying growth opportunities.
• Build and maintain trusted relationships with key client stakeholders.
• Lead cross-functional teams to deliver integrated marketing and communications projects.
• Prepare clear project and creative briefs, ensuring successful project delivery from briefing to completion.
• Manage project timelines, priorities, budgets, and escalate risks where required.
• Coordinate and mentor Account Executives and support team members.
• Ensure all work meets client objectives, quality standards, and agreed deadlines.
• Provide strategic communication advice based on client needs, market trends, and consumer insights.
• Apply knowledge of integrated communication channels to deliver effective campaigns.
• Contribute to agency initiatives, commercial outcomes, and new business opportunities.

Requirements

• Strong and proven experience at a similar level in advertising, marketing, or related business role.
• Basic working knowledge of key multi-touch point communication programmes.
• Advanced computer and IT skills including use of key Microsoft software programmes including Word, PowerPoint, and Excel.
• For Regional Roles: Advanced English language skills required for business purposes. Fluency is a clear advantage for international clients.

Skills

• VML Commerce planning tools

Location

• Kansas City
• New York
• Detroit
• London
• São Paulo
• Shanghai
• Singapore
• Sydney

Work Type

• Hybrid

Experience Level

• Similar level in advertising, marketing, or related business role

Benefits

• Energise Leave - 5 paid afternoons off each year.
• Birthday Leave - a paid day off to celebrate your Birthday each year.
• Loyalty Leave - a paid day off each year to celebrate your work anniversary.
• Employee Assistance Program access 24/7 support.
• Mental Health Support.
• LinkedIn Learning access for all employees.
• Foundation Day - the anniversary of our establishment where every employee works together to give back to the community.
• PerkSPACE - a dedicated platform for employee benefits that help you save, grow and generously make life easier.
• Parental Leave Policies.

About the Company

• VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
• VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.
• The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.
• VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies.
• VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
• WPP is the trusted growth partner for the world’s leading brands.
• We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
• For more information, visit WPP.com.
• VML is a WPP agency (NYSE: WPP).
• For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.

Equal Opportunity

• WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
• We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.