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About the Role
Clipboard is hiring Product Managers to own core domains of the marketplace, including pricing, matching, reliability, and facility onboarding. You will build the mental model, select key metrics, and steward improvements through research, experiments, and core flow changes.
Responsibilities
- Build the mental model grounded in customer conversations, support tickets, Salesforce, and data.
- Select metrics that indicate customer service effectiveness and propose proxies when necessary.
- Steward improvements through research, experiments, core flow changes, and technical investments.
- Write down and share work constantly, including one-page mental models and monthly check-ins.
- Ensure visibility for engineers to make autonomous decisions and for leadership to provide feedback on strategic bets.
Requirements
- 2+ years of product management experience.
- Experience in marketplaces is preferred.
- Ability to query data independently (SQL or equivalent).
- Experience shipping meaningful features on a small, fast-moving team.
- Strong written communication skills.
- Ability to work 2-3 days per week from either the NYC or San Francisco office.
- Extreme ownership mentality.
- High degree of curiosity.
- Ability to hold a clear point of view and update it based on data.
Skills
- Product Management
- Marketplace Dynamics
- Data Analysis
- SQL
- Feature Development
- Written Communication
- Customer Research
- Prioritization
- Quantitative Analysis
- Experimental Design
Location
- NYC
- San Francisco
Work Type
- Hybrid
- Remote-first
Experience Level
- 2+ years
About the Company
- Clipboard's mission is to uplift communities through an app-based marketplace connecting healthcare professionals with workplaces.
- The company enables financial stability for healthcare professionals and provides essential care to millions across the U.S.
- Founded in 2016, Clipboard is a remote-first company with over 1,000 employees.
- It is a top Y-Combinator company and has been profitable since 2022.
- Clipboard is the leader in Long-Term Care staffing and is expanding into Home Health and Hospitals.
- Clipboard is a Sequoia-backed marketplace with over $800M in annual transactions.