Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Field Property Claims Adjuster, you will be responsible for assisting customers through the claims process after property damage. This role involves traveling to meet customers, assessing damage, and providing support, with each day offering new challenges and experiences.

Responsibilities

• Investigate and evaluate onsite to resolve complex coverage and damage issues, preparing complete estimates of repair for covered damages.
• Access roofs by ladder, inspect attics, crawl spaces, and basements for damage.
• Handle moderate to complex claims independently from first notice of loss to final closure.
• Work in a vehicle in the field daily, with occasional desk assignments.
• Explain coverage of loss and assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
• Coordinate with vendor services such as contractors, emergency repair, cleaning services, and replacement services.
• Potentially be called upon for catastrophe duty.

Requirements

• Working knowledge of claims handling procedures and operations.
• Proven ability to provide exceptional customer service.
• Effective negotiation skills.
• Ability to effectively and independently manage workload with good judgment.
• Strong written/oral communication and interpersonal skills.
• Computer skills with the ability to work with multi-faceted systems.
• Ability to obtain proper licensing as required.
• Ability to handle multiple competing priorities and organize your day.
• Strong time management and organizational skills.
• Demonstrated understanding of building construction principles.

Skills

• Customer Service
• Negotiation
• Communication
• Interpersonal Skills
• Computer Proficiency
• Time Management
• Organization
• Building Construction Principles

Location

• Austin, TX (78734) and surrounding areas
• Local territory-based work

Work Type

• Field-based
• Territory-based
• Full-time

Experience Level

• At least 1 year of directly related experience

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• Competitive starting salary range determined by skills, experience, education, certifications, and location.
• Full salary range reflects competitive labor market value nationally.
• Opportunity to progress as employees grow and develop.
• Potential for commission and/or bonus earnings based on compensation plan.

Benefits

• Sign-On Bonus Available for experienced and actively licensed new hires.
• Mileage Reimbursement
• Potential for company-provided vehicle upon meeting mileage requirements.
• Comprehensive 5-month training program (primarily virtual and on-the-job learning, with two short in-person sessions).
• Limited overnight travel for training and team meetings (typically less than 10%).
• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups

About the Company

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
• We value hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support life and well-being.

Equal Opportunity

• Liberty Mutual is an equal opportunity employer.
• We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
• Fair Chance Notices for California, Los Angeles Incorporated, Los Angeles Unincorporated, Philadelphia, and San Francisco.