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About the Role

Hotel Zelos is seeking an Area Sales & Catering Coordinator to join their team, assisting sales managers with administrative duties related to guest and hotel communications and sales. This role responds to inquiries regarding reservations, hotel information, and guest concerns.

Responsibilities

• Provide administrative and operational support to the Sales & Catering team.
• Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
• Track and manage incoming sales leads and assist with contract preparation and documentation.
• Manage daily communications including email, phone calls, and voicemail.
• Attend and document sales and operations meetings as needed.
• Assist with site tours, event space preparation, and on-site coordination for clients.
• Generate sales and operational reports for managers and directors.
• Coordinate office tasks including supplies, expense reports, and marketing collateral.
• Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.

Requirements

• 1-2+ years of experience in hotel sales, reservations, front desk, or hospitality administration.
• Ability to be an active team player, self-motivated and working with minimal supervision.
• Ability to meet deadlines while multi-tasking.
• Able to read contracts and letters.
• Able to use computers.
• Bending/kneeling required while filing.
• Mobility - must be able to reach all areas of hotel to assist clients.
• Occasional standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Skills

• Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
• Alphabetizing, grammar and punctuation skills.
• Standard business letter formats.
• Strong editing skills.
• Excellent problem resolution and critical thinking skills.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills and customer service abilities.
• High attention to detail and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of Delphi or similar systems preferred.

Location

• Heart of the city

Work Type

• Full-Time

Experience Level

• 1-2+ years

Education Level

• High school diploma or equivalent required
• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred

Salary/Compensations

• USD $33.00 - USD $34.00 /Hr.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

About the Company

• Hotel Zelos is a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style.
• As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.
• We believe in enriching lives one experience at a time.
• We empower our employees to make positive impacts on the communities in which we live and work.
• By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
• We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions.
• We’re not afraid to forge our own path.
• Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.