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About the Role

Veterinary Technician Assistants are required to assist practitioners and Licensed Veterinary Technicians to improve the quality of patient care and achieve greater efficiency by relieving them of technical work and administrative details. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Responsibilities

• Assist in pack prep with cleaning and sterilizing instruments.
• Wrap and organize surgical instruments.
• Assist with surgery laundry.
• Prepare lab samples for outgoing laboratories.
• Convey information in an accurate and professional way.
• Invoicing/preparing estimates.
• Admitting/Discharging patients.
• Assist Technicians when transporting patients to CT or procedure, radiology or recovery.
• Help with moving the patient and attaching monitors to the patient.
• Assist doctors in exam rooms by escorting clients, obtaining patient’s history, recording it on patient’s medical record, obtaining and recording patient’s temperature and weight, and assisting the doctor with patient’s examination.
• Help with end of day duties.
• Assist in keeping patients clean and dry at all times.
• Clean the radiology suite (between patients and daily cleaning of the floor, and areas around the table, shelf, and computer).
• Help Technicians and Doctors with outpatients or patients being discharged.
• Restrain for various procedures, treatments, and exams.
• Assist Technicians with placing a patient under anesthesia.
• Prepare appointments for next day with necessary records.
• Make notes in patient files or the computer record of all relevant phone or in-person conversations with clients.
• Help maintain anesthesia machines and monitors.
• Access digital radiographs utilizing Qlink software.
• Operate portable and stationery digital radiography units.
• Accurately record, maintain and review medical records by recording daily treatment plans, all diagnostics, patient progress notes and recording services or goods on the medical record with attached fees for invoicing.
• Communicate patient status to doctors, other Technicians, and clients.
• Report all service and maintenance issues on all equipment in Internal Medicine, Surgery, ICU, kennel and pharmacy to the Tech Lead/ Supervisor.
• Assist other PCP’s when necessary.
• Prepare for next days treatments by restocking supplies in Central Sterile, OR’s, Induction, or any other area of the hospital that is needed.
• Prepare patients for discharge, ensuring that patients being discharged are well-groomed and in a medically appropriate state.
• Maintain cleanliness and order in all areas of the hospital.
• Perform daily and weekly cleaning duties.

Requirements

• At least 2 years of customer service experience in a medical setting is required.
• A solid employment history with proven reliability.
• The ability to work independently while being self-driven and eager to grow.
• A proactive mindset, always looking for process improvements and opportunities for collaboration to streamline operations.
• Fluent English skills (speaking & reading) are required for the role.

Skills

• Veterinary experience is preferred.
• Fluency in multiple languages a plus.

Location

• Austin

Work Type

• Full Time

Experience Level

• Based on experience

Salary/Compensations

• $20-$24/hr.

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

About the Company

• Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most.
• As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
• AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility.
• Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience.
• We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
• Ethos Veterinary Health is at the forefront of innovation and world-class medicine.
• As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.
• The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.
• Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.

Equal Opportunity

• Ethos is an Equal Opportunity Employer.
• Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
• All employment is decided based on qualifications, competence, merit, and business need.