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About the Role
As a Brand Protection Advisor, you will deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You will partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.
Responsibilities
- Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet unique client expectations and program requirements.
- Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
- Partner with other EcoSure and Ecolab teams to solve client challenges.
- Complete a budgeted number of visits each week, delivering an exceptional client experience.
- Utilize an iPad, Microsoft Suite, and CRM technology for efficient planning and job functions.
- Support the growth initiatives of the company and its clients.
- Adhere to HIPAA guidelines while completing operational visits within various facilities by interacting with staff and residents.
Requirements
- High school diploma
- Two years of hospitality industry-related experience
- Current and valid Driver’s License with no restrictions
- Must be 21 years of age or older
- No Immigration Sponsorship available for this position
- Ability to work occasional evenings, weekends, and overtime as business needs dictate
- Being around, touching and potentially consuming food made from or with animal products and/or top allergens
- Lifting and carrying 25 pounds
- Inspecting client playgrounds by climbing, crawling in tight areas and going down tube slides
- Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
- Standing and walking for extended periods of time in client locations
- Driving and/or flying to client locations as needed; responsible for proper documentation to fly
- Driving a company-paid vehicle as required (pre-employment and ongoing motor vehicle record checks will be performed)
Skills
- Consulting
- Coaching
- Training
- Microsoft Suite
- Customer Relationship Management (CRM) technology
- Multilingual (Spanish & French preferred)
- High-level customer service
- Advanced consultative skills
- Ability to work well under pressure
- Ability to juggle tasks
- Ability to work efficiently against deadlines
- Strong planning and organizational skills
- High attention to detail
- Ability to work effectively without supervision
- Initiative
- Good judgment
- Superior decision-making skills
- Problem-solving skills
Location
- Manhattan, NY
- New York City, NY
Work Type
- On-site
- 50% overnight travel
- Occasional evenings
- Occasional weekends
- Occasional overtime
Experience Level
- Two years of hospitality industry-related experience
Education Level
- High school diploma
- Bachelor’s degree in culinary, hospitality or business field (Preferred)
Salary/Compensations
- $58,400-$87,600
Benefits
- Medical
- Dental
- Vision
- Matching 401K
- Company-paid pension
- Stock purchase plan
- Paid parental leave
- Select discounted childcare resources
- Company-paid vehicle for business and personal use
- Paid training program
About the Company
- Ecolab's brand protection division, EcoSure, partners with global brands to create an end-to-end brand protection strategy.
- EcoSure conducts more than 500,000 assessments annually in 140+ countries.
- Ecolab prioritizes a talent-first philosophy, creating a capable and diverse team.
- With a century of innovation, Ecolab's associates deliver science-based solutions, data-driven insights, and world-class service.
- Ecolab operates in the food, healthcare, life sciences, hospitality, and industrial markets in over 170 countries.
- Ecolab's solutions enhance operational efficiency, contribute to sustainability, and improve public health.
- Ecolab is committed to eliminating unnecessary complexities and embracing a beginner's mindset.
Equal Opportunity
- Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
- Ecolab believes the best teams are inclusive and is creating a workplace where every associate can grow and achieve their best.
- Ecolab is committed to fair and equal treatment of associates and applicants.
- Ecolab recruits, hires, promotes, transfers, and provides opportunities for advancement based on individual qualifications and job performance.
- Ecolab does not discriminate based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
- Ecolab is committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
- Ecolab will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.