In Room Dining Captain at AccorHotel | USA | Rezi

In Room Dining Captain at AccorHotel

In Room Dining Captain

AccorHotel · USA

1 months ago

In Room Dining Captain

AccorHotel · USA

a month ago
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About the Role

Fairmont San Francisco is seeking an In Room Dining Server to provide professional, friendly, and engaging service. This role involves understanding and executing all In Room Dining functions, assisting guests with menu inquiries, and ensuring timely and accurate delivery of food and beverages.

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Understand and execute all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Pick up orders efficiently from the kitchen
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word
  • Other duties as assigned

Requirements

  • Previous Food & Beverage service experience preferred
  • Previous Silverware, Opera or similar Point of Sale Programs preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Proficient in Microsoft Excel and Word
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Skills

  • Microsoft Excel
  • Microsoft Word

Location

  • San Francisco

Work Type

  • Permanent
  • Full-Time

Salary/Compensations

  • $27.69 Per Hour

About the Company

  • Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
  • The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
  • Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  • We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  • By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
  • Discover the life that awaits you at Accor, visit https://careers.accor.com/
  • #BELIMITLESS

Equal Opportunity

  • Fairmont is proud to be an Equal Opportunity Employer.
  • EOE/M/F/D/V
  • All your information will be kept confidential according to EEO guidelines.