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About the Role

The BCG Institute is seeking a Global Operations Senior Coordinator to provide comprehensive support across people operations, recruiting, finance administration, internal communications, and leadership team support. This role is crucial for ensuring the smooth end-to-end operations of the Institute, working closely with key leadership.

Responsibilities

• Own the day-to-day coordination of the Ambassador recruiting and onboarding process, including managing and tracking applicant stages and communications.
• Run weekly check-ins with the BCG Institute’s People Chair and Executive Director, coordinating follow-ups.
• Manage standard onboarding processes end-to-end, including welcome emails, onboarding packages, and maintaining distribution lists.
• Manage BCG IT systems relevant to the people programme.
• Coordinate with Global Mobility to set up transfer and secondment memos.
• Support recruiting logistics, including candidate communications, scheduling, and tracking.
• Help prepare and maintain recruiting and onboarding decks.
• Manage the end-to-end invoice payment process, including vendor onboarding, invoice receipt and quality control, and processing with Accounts Payable.
• Manage opening and closing of case codes.
• Partner with Institute leadership on the annual budgeting process and support preparation of materials for leadership discussions.
• Share monthly spend dashboards and variance tracking with team leads.
• Business partner with team leads to track year-to-date spend against expected spend.
• Support tracking and discipline around travel and expenses.
• Support day-to-day project coordination across multiple workstreams including Institute events.
• Maintain master planning and tracking documents for events.
• Provide operational support for BCG Institute events, including preparing briefing documents, agendas, and run-of-show materials.
• Support process improvement initiatives, including simplifying internal workflows and AI enablement.
• Support operations of the Institute’s Leadership Team including preparations for Townhalls and Leadership Team Meetings.
• Provide administrative support to select LT members on an as-needed basis.
• Draft, structure, and format PowerPoint presentations for internal and external audiences.
• Assist with internal communications and preparation for townhalls and all-hands sessions.
• Track progress on team-wide priorities and KPIs.

Requirements

• 2 to 4 years of experience in an operations, project coordination, or administrative support role.
• Experience in professional services or a knowledge-intensive environment is a plus.
• Strong attention to detail and a track record of accuracy in fast-moving, multi-tasking environments.
• Excellent written and verbal communication skills in English.
• Comfortable managing financial processes and working with numbers (budget tracking, invoicing, expense management).
• Proficiency in Microsoft Office suite.
• Strong interest in learning new AI tools essential.
• A proactive, self-starter mindset — able to anticipate needs, ask the right questions, and take ownership.
• Discretion and good judgement when handling sensitive information.
• Experience working with international or cross-functional teams is an advantage.

Skills

• Microsoft Office Suite
• Coupa
• Workday
• Pathways
• AI tools
• Claude
• ChatGPT
• Excel

Location

• Boston

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
• BCG was the pioneer in business strategy when it was founded in 1963.
• Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
• To succeed, organizations must blend digital and human capabilities.
• Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
• BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
• We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Equal Opportunity

• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer.